Madame4a
Posts: 2045
Joined: 2/4/2008 From: Washington, DC area Status: offline
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Everyone is likekly to view this differently but I have a couple of approaches. 1) I will actually ask you to repeat what it is I've said. When you repeat it back, I'll know if you've understood, or what part of what I said you got 2) I've found most brains handle three things no matter how intelligent, not overly complicated, at a time -- so I try to keep to that, some do better, but three is my rule of thumb (e.g., please get me a glass of wine, run the bath, and take care of my boots) 3) a polite question about something I've directed one to do is never going to be met with anger or impatience from me (for the most part) My example: excuse me ma'am, could I clarify something? To my mind, I'm happy to make sure you understand, then it gets done the way I want it done.
< Message edited by Madame4a -- 2/23/2008 7:16:33 PM >
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