sweetwenchie -> RE: Changes in My Neigborhood (7/1/2008 1:53:59 PM)
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ORIGINAL: CalifChick The reasons doctors' offices are closed for "lunch" for 2 1/2 hours is that patients don't follow directions and then call and complain that they aren't better, or they don't bring in a list of their concerns and therefore must call back multiple times after their appointment, or they demand an immediate appointment for something that is not an emergency by any stretch of the imagination, or they say "if you just tell the doctor it's me, he'll take my call"... yeah, uh huh, righhhhhhhhhhttttttttt. They need some "no incoming calls" time just to get shit done. And the reason they don't take calls on Friday afternoons? Because people don't plan ahead on their medications and wait until Friday afternoon to try to get more. Not taking calls on Friday afternoons is merely self-preservation, or the staff and the doctor would never get out of there. Cali i worked in a Doctor's office years back, and the reasons stated above by Cali are quite realistic. There are files that have to be updated, calls that have to be returned, and even doctors feel the need to actually have some time to eat and unwind during the day. Doctor's put up with quite a bit from demanding, overbearing patients, and you might be surprised how much time it can take to deal with certain personality types. If everyone finds out their Doctor's hours and phone protocols, it is easy to work around those things.
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