NuevaVida -> RE: Preemptive service (12/23/2008 11:39:48 PM)
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One of the things I learned to do in my former years of assisting executive staffs was to meet them around the corner with what they needed before they even knew they were turning the corner (so to speak). I would learn their personalities and preferences and how they handled everything from small to great and in between, so that half the time their staff would come to me with questions if the boss was busy. It took being in tune with them and paying attention to them and the world around them. I took this skill into my slavery to my former owner and applied it there. Then again, there was always the rule of "When in doubt, ask" which I learned in the workforce as well. I learned my former owner well enough to know when to just get up and do, when to offer/ask, and when to hold off and wait quietly until instructed. He enjoyed this such that when I did error, it was quickly forgiven as he appreciated the effort and knew that in the grand scheme of things, the benefit to error ratio had the scale slamming down on the side of benefit. With the man I am currently seeing, there is a lot more waiting for instruction or asking than predictive or anticipatory service. I am still learning him and we haven't had a lot of time together. But, for example, a week ago I was collaborating with him on a presentation he needed to create and speak on. I sat with my laptop, typing out his brainstorms but if he stuttered on a sentence, stuck for how to finish it, I finished it for him because I could tell where he was going with it. I didn't sit and wait for him to look at me and instruct me to finish it, I just went forward with it, and it worked. "YES - that's it!" was usually the response. Now, if I had gotten it wrong more than a couple of times I would have stopped doing that, but it was obviously working and he was grateful for the initiative. I also took the initiative to organize his brain-stormed notes into a concise and comprehensible outline for him, which he found to be a huge help. The point is, I think there is time and place for stepping up and doing, and for holding back. When and where that time and place is depends on the parties within that relationship and how they work together. I don't think I'd have been much help to him if he had to think of what to instruct me to do as well as think of what to say in the presentation. I didn't want to distract him with having to think about me in all this - I wanted to seamlessly help him get his work done. So far, the people I've been with have appreciated that kind of effort. If they didn't, I wouldn't do it.
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