BKSir
Posts: 4037
Joined: 4/8/2008 From: Salt Lake City, UT Status: offline
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Well, after working in one of those type of stores, I fully agree with not taking returns or exchanges, even on DOA items. Honestly, we don't know for a fact that it was DOA, or if it died on you during, or whatever. Most places are good about opening and testing before they sell them though. By Castle, do you mean Castle Boutique in the Phx area? If so, I'm surprised, they used to be damn good about doing that. Either way though, most of the time, almost all of the time, if you get ahold of the manufacturer, they will have a return policy on dead products.
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