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Bad advice - 8/25/2004 9:31:44 AM   
cheeba0228


Posts: 230
Joined: 7/27/2004
From: Detroit
Status: offline 		I was reading the topic RANT, Rant, rant and was reading some really bad advice people were giving for computer repair. Speaking as a A+ cert tech in both hardware and OS I see this stuff everyday on my job. Was just wondering I know I've given bad advice sometimes then had to just scream whoops in the back of my head. When was the last time you can remember giving bad advice and having to live with consequences? C'mon there have got to be some funny stories out there and I can use a good chuckle right about now.

_____________________________

LIFE'S JOURNEY IS NOT TO ARRIVE AT THE GRAVE SAFELY IN A WELL PRESERVED
BODY, BUT RATHER TO SKID IN SIDEWAYS, TOTALLY WORN OUT, SHOUTING "HOLY
SHIT......WHAT A RIDE!

Profile   Post #: 1
RE: Bad advice - 8/25/2004 12:06:39 PM   
knees2you


Posts: 2336
Joined: 3/15/2004
Status: offline 		Lets see, bad advice??
I told someone about a Show to go see, and it was the worst ever
never tell anybody to go see a show, without ever seeing it first oooppps.

Sincerely, Anthony

quote:

"It's funny how we can still see, Yet we are still blind~"

(in reply to cheeba0228)
Profile   Post #: 2
RE: Bad advice - 8/25/2004 12:47:48 PM   
sub4hire


Posts: 6775
Joined: 1/1/2004
Status: offline 		I've given bad advice many times in my life. A specific moment in time escapes me at the moment. My mind has been elsewhere the past week or so. Let's hope it gets back to normal soon.

(in reply to cheeba0228)
Profile   Post #: 3
RE: Bad advice - 8/25/2004 11:16:25 PM   
compes


Posts: 92
Joined: 1/1/2004
Status: offline 		As a computer guy, I'm sure you'll see how bad this is....

During the age of the 386 - I talked my friend into purchasing an Apple II GS. (GS stands for GO SLOW for those of you who wondered.)

Two months later, I purchased an Amiga 2000. It outdid everything that was on the market at that time, plus it emulated IBM software just fine.

I still feel bad about that advice.

Compes

(in reply to cheeba0228)
Profile   Post #: 4
RE: Bad advice - 8/26/2004 5:27:52 AM   
cheeba0228


Posts: 230
Joined: 7/27/2004
From: Detroit
Status: offline 		WOW holding things over a bit arent we? I build my first computer for a friend and told him that the old Duron Processor was going to revolutionize the processor market. O.k. we've all made bad mistakes but if your a computer nerd you know that one has got to shake some heads.

_____________________________

LIFE'S JOURNEY IS NOT TO ARRIVE AT THE GRAVE SAFELY IN A WELL PRESERVED
BODY, BUT RATHER TO SKID IN SIDEWAYS, TOTALLY WORN OUT, SHOUTING "HOLY
SHIT......WHAT A RIDE!


(in reply to compes)
Profile   Post #: 5
RE: Bad advice - 8/26/2004 11:00:32 AM   
ModeratorThree


Posts: 949
Status: offline 		As I am sure you were referring to me, let me say I also am a tech. (hardware, software, OS, Linux, Unix and Dos) A+ certification is easily attainable- let's not pretend it is not. You can go to the local computer repair shop here and take the certification test for under 200$ and that includes the A+ for dummies book.

I change the startup menu daily for people that get internet garbage in their system and even when you clear useing a prog for spyware it will not always remove it.. why because it is running in the background. They usually get a box that says _ unable to remove ( insert garbage here) do you wish the program to remove upon reboot. Well you can say yes until your mouse gives up and runs away from home... if the program is running from startup and is in use it will not be removed. This is referred to as a runtime error.

Just because YOU deem it bad advice does not make it so. I also told her to email me if she had trouble as I would be more than happy to walk her through it by email or by phone.



Mod3

(in reply to cheeba0228)
Profile   Post #: 6
RE: Bad advice - 8/27/2004 5:35:30 AM   
cheeba0228


Posts: 230
Joined: 7/27/2004
From: Detroit
Status: offline 		Dont take it so hard Mod3 I merely suggested changing the items from the services.msc menu rather than the startup. Its way too easy for someone to get their computer in a jam if they change something in start-up that they arent supposed to. As a tech you should also know that. What would happen to her if she were to remove a startup item critical to windows and now it wont start, how would she email you. If she does not follow your directions to the letter and just picks and chooses and figures well I dont want any of that stuff to start up so she takes it all off then shes screwed. Bye bye time for a restore. If they want to mess around with the start up menu I suggest they ask what each item does or find out what each item is before they remove it. I dont doubt in your abilities, just telling people how to have the power to change their settings without telling them what each setting does is like giving a child a water bottle and telling him to clean the computer. Your just asking for problems. What if by now shes disabled her virusscan, firewall, Explorer, windows scheduler, system drivers, and her net wizard. How exactly is she to know what each one does and how to fix them if she made a mistake. Knowledge is power, incomplete knowledge is no better than a guess.

_____________________________

LIFE'S JOURNEY IS NOT TO ARRIVE AT THE GRAVE SAFELY IN A WELL PRESERVED
BODY, BUT RATHER TO SKID IN SIDEWAYS, TOTALLY WORN OUT, SHOUTING "HOLY
SHIT......WHAT A RIDE!


(in reply to ModeratorThree)
Profile   Post #: 7
RE: Bad advice - 8/27/2004 7:51:32 AM   
ModeratorThree


Posts: 949
Status: offline 		hence why I told her to email me, if her start up is full of crap she has never heard of and looks nothing like a windows associated program.. most will close out and make the call.

I am in agreement with your thoughts on some removeing things they should not- but I usually have trouble getting people to uncheck what I tell them to when they call for support. They most often ask me.. "are YOU sure"..:laughs: Average users that are not very familiar will make the call if they are unsure, then second guess you while you try to help them.

Be well


Mod3

(in reply to cheeba0228)
Profile   Post #: 8
RE: Bad advice - 8/27/2004 8:27:23 AM   
dixiedumpling


Posts: 456
Joined: 5/10/2004
From: southeast Mississippi
Status: offline 		Excuse me? I looked at that, and only chose one thing to disable: Spyhunter C:\PROGRAMFILES\SPYHUNTER\SPYHUNTER.exe. If I did wrong, you can tell me now. I thought this was something that I had downloaded and had wanted to get rid of, but if I'm in error, please tell me. I uninstalled Yahoo IM and picked another one from the FREECREED.COM site and this seems to be working better. It still hangs up a good bit, but mainly in the morning during high use hours. It's probably just something to live with until the phone company makes DSL available to all it's customers. The phone company has trouble with "wet lines" which makes the line noisy. I hear a lot of static and bleeding of others' conversations when I talk on the phone. Noisy lines interfere with the internet connection.

I'm not computer literate even though I operate one. Sort of. My only personal friend who knows anything is a systems analyst who keeps insisting that he knows "nothing about PCs".

Thanks for the help. I don't think my ignorance has ever been argued over before.

_____________________________

Toodles,
dixiedumpling

My mind is no place to play alone. Anna Pigeon as written by Nevada Barr

(in reply to ModeratorThree)
Profile   Post #: 9
RE: Bad advice - 8/27/2004 9:58:24 AM   
ModeratorThree


Posts: 949
Status: offline 		to help with the static problem you can change to forced EC, and change your baud rate. - if you want to drop me an email with your number and your OS I would be happy to help you hun!


Mod3

(in reply to dixiedumpling)
Profile   Post #: 10
RE: Bad advice - 8/28/2004 8:11:57 AM   
cheeba0228


Posts: 230
Joined: 7/27/2004
From: Detroit
Status: offline 		I merely meant to point out that through services.msc you can change a lot of the unwanted programs without affecting anything that can cause unreparable damage. Like I said if she disabled something that wouldnt allow her to go online she'd be screwed and wouldnt have a way to contact you. Which would leave her worse off than when started. I usually find that when you tell them to do one thing they want to explore and do more in that menu. Like if disabling 2 things worked why not just turn off the whole list right?? WRONG!!

_____________________________

LIFE'S JOURNEY IS NOT TO ARRIVE AT THE GRAVE SAFELY IN A WELL PRESERVED
BODY, BUT RATHER TO SKID IN SIDEWAYS, TOTALLY WORN OUT, SHOUTING "HOLY
SHIT......WHAT A RIDE!


(in reply to ModeratorThree)
Profile   Post #: 11
RE: Bad advice - 8/28/2004 8:14:46 AM   
cheeba0228


Posts: 230
Joined: 7/27/2004
From: Detroit
Status: offline 		also if you looking for high speed and ddsl isnt available in your area then try cable or satellite. Cable would be cheaper. Just a thought. Also your modem may hang up due to static, an unclear line can cause your computer to time out.

_____________________________

LIFE'S JOURNEY IS NOT TO ARRIVE AT THE GRAVE SAFELY IN A WELL PRESERVED
BODY, BUT RATHER TO SKID IN SIDEWAYS, TOTALLY WORN OUT, SHOUTING "HOLY
SHIT......WHAT A RIDE!


(in reply to ModeratorThree)
Profile   Post #: 12
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