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Hippiekinkster -> Those Wacky Right-Wingers! (3/19/2011 11:35:32 PM)
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From "notalwaysright.com"
Taxing Customers
Retail | FL, USA
(A customer comes through my line and is watching me ring up her items.)
Customer: “So, you guys tax each item individually?”
Me: “Yes, ma’am.”
Customer: “So, you don’t just add it to the total?”
Me: “Well, yes, and no. The running total adds it all up so you can see your current total, with tax. Your receipt will print up a single total tax added. It’s the same amount.”
Customer: “No, it’s not. You’re charging me more for each item!”
Me: “No, ma’am. It’s all the same. It’s just a matter of convenience, so you can see your total as each item is rung up.”
Customer: “No, it’s not! You’re stealing from me! I want to speak to a manager!”
(My manager has been standing behind her during the entire exchange.)
Manager: “Yes, ma’am, what can I do for you?”
Customer: “This young lady is stealing my money. She is adding extra tax and pocketing it!”
Manager: “Okay, ma’am, I’ll put it back for you.”
(My manager comes over and presses a few buttons that do nothing, then totals it out. The amount is the same, but the woman doesn’t notice.)
Manager: “Here you are, ma’am. You see your one tax add at the bottom.”
Customer: “Thank you!” *whispering* “You should get that evil girl out of here. She looks like a liberal, anyway.”
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