RE: Ebay disputes/resolutions?

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RE: Ebay disputes/resolutions? - 5/19/2011 8:58:47 AM

windchymes

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quote:

ORIGINAL: LadyConstanze

Not at the post office here, I got something I never ordered and didn't want to pay the return costs (as it wasn't the wrong item but something I seriously did not order nor did I know the company or had any use for the stuff but they had a bill in it) and they refused to take it at the post office without paid postage. I was not too happy about that.Found out on the net that this seems to be the latest scam, if you don't send it back registered they will send you payment reminders with fees and try to collect. I might just send them lots of letters I can throw into a mail box and not put postage on those...

I could tell from some of the topics listed in the Paypal resolution center is that these are both common scams. And it sounds as though Paypal will stand behind you if that happens, too.

I read once where you can wrap a brick (in other words, heavy, lol) and send it postage due right back to them.....

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RE: Ebay disputes/resolutions? - 5/19/2011 9:23:36 AM

LadyConstanze

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quote:

ORIGINAL: windchymes

Well, this seller had almost 800 sales transactions and a 99.9% good rating, as well as all 5 star ratings. All her comments were positive. Trouble with that is, what's to stop them from making fake profiles and rating themselves, having their friends send in good reviews?

Wouldn't make sense, each transaction costs you (eBay charges a commission of the sales) so they would have had to spend a lot of money...

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RE: Ebay disputes/resolutions? - 5/19/2011 9:53:58 AM

windchymes

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quote:

ORIGINAL: LadyConstanze

quote:

ORIGINAL: windchymes

Well, this seller had almost 800 sales transactions and a 99.9% good rating, as well as all 5 star ratings. All her comments were positive. Trouble with that is, what's to stop them from making fake profiles and rating themselves, having their friends send in good reviews?

Wouldn't make sense, each transaction costs you (eBay charges a commission of the sales) so they would have had to spend a lot of money...

Write it off as advertising? lol

Seriously, though, I don't know....but I'll look into it.

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RE: Ebay disputes/resolutions? - 5/19/2011 2:05:16 PM

blacksword404

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quote:

ORIGINAL: windchymes

quote:

ORIGINAL: blacksword404

quote:

ORIGINAL: windchymes

Anybody here ever received inferior merchandise from a seller and enlisted Ebay's help for resolution? If so, how did that turn out? Does Ebay really stand behind the buyer? Was your dispute resolved, refund or replacement received?

Any advice or info is appreciated!

Unless you are buying something small or cheap, only deal with people with a long positive feedback history. Read them and get a feel for how the seller handles things.

Well, this seller had almost 800 sales transactions and a 99.9% good rating, as well as all 5 star ratings. All her comments were positive. Trouble with that is, what's to stop them from making fake profiles and rating themselves, having their friends send in good reviews?

I did buy through Paypal, and I am very pleased with how well they stand behind the buyers. They have already deducted my refund out of her account, and will deposit it in mine as soon as the item is delivered back to her.

Don't just go for the rating alone. Me being me, I don't trust a 100% feed back unless they have a high count. I try to deal with people that have a high number of transactions. Nobody stays perfect forever. So I'm fine with about down to an 85%. I try and look thru the comments of the previous people who have dealt with them. People can get their friends to boost the rating when its a low number. But they are unlikely to leave 200 or so reviews to go with it. Most people are not that dedicated. Sometimes you have to play detective. But it save you time and heartache later on.

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