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Epytropos -> RE: Sending meals back. (8/31/2011 2:48:36 AM)
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It depends on the restaurant and whether my complaints are of a 'this is obviously fucked up in a concrete manner' or 'this isn't to my preference.' For instance, if I order a steak rare and you bring me medium well, I will likely send it back. If you bring it medium rare, I'll probably let it go. There's some gray area there and I know how hard it is to get precisely within someone's definition of rare, especially since many many people order rare when they want medium rare, medium rare when the want medium, and so forth. That works fine if you know the system, but if you actually want something rare it can be maddening.
If something is seasoned in a way I find distasteful I won't send it back because I figure it's the chef's creation and who am I to say his seasoning balance is incorrect? I do tend to tell waiters the truth when they ask how things are though, which has ended with things being taken away and replaced or comped a couple times even when I didn't intend to.
So basically I send things back when there is something objectively wrong with them, but not simply because it isn't the way I would do it.
ETA: I *always* order eggs hard scrambled. Not scrambled, not soft scrambled, HARD scrambled. If you bring me eggs that are runny in any way I will send them back or at very least leave them on the plate. The first bite will make me gag, it is not a negotiable issue, and yet in the South I'm going to say 8 times of 10 they'll bring them out soft scrambled running all over the plate. "Southern style" they'll tell me with a saucy little 'look at the Yankee' grin, to which I'll respond "I was born in the South, hon, and my momma made eggs hard scrambled" with my best Southern accent. In my defense, it is true, but the reason she didn't make them "Southern style" is cuz she was a Yankee lol.
The only situation runny eggs work for me is poached on eggs Benedict or one of those kinds of dishes where the runny yolk serves as a sauce for the rest of the dish. It's come to the point where I just quit ordering things that come with eggs because I don't especially care to pay for something I can't eat and explaining to the waitress for a third time what I mean by *hard* scrambled is more than enough to ruin my Saturday morning.
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