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outlier -> Paypal Has a "Must Destroy" For Refund Policy (1/5/2012 3:29:24 PM)
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I was not aware of this. Obviously the woman who sold this was not.
So the buyer and seller cannot arrange a return for refund?
You must destroy or Paypal will not refund?
So as the seller you cannot get your $2500 violin back! Too bad.
http://news.yahoo.com/paypal-strikes-again-time-antique-violin-pays-ultimate-001236886.html
"Erica was in the process of selling an antique violin that predated World War II, to a buyer in Canada
for $2,500. But when the buyer received the violin, they disputed the label on the instrument.
Erica asserts that this is a common thing in the world of antique instruments — and a quick Google search can verify that it is indeed commonplace. On top of that, she also confirmed that it was appraised and verified by a legitimate luthier.
The buyer wanted a refund, which Erica was willing to provide, but then PayPal got involved. In order to issue a refund, PayPal demanded that the violin be destroyed, as the company had somehow decided that the instrument was counterfeit–despite any actual investigation into the piece itself.
The buyer then sent Erica a picture (above) of the destroyed instrument. She contacted PayPal, who strongly defended its actions. In the Terms of Service for PayPal, there is a line that reads “PayPal may also require you to destroy the item and provide evidence of its destruction.”"
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