MasterCaneman -> RE: Robo Calls (4/21/2013 2:02:38 PM)
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ORIGINAL: punisher440 Caneman,if this is a phishing expedition,they have many different people manning the phones.I know there are several different male and female [mostly female on my calls] voices I have talked to on Account Services calls.I'm not saying people can not change their voice,but there is no way they can remember what voice they used the last time they called and these aren't computer generated voices that I have talked to...once I hit 1 to talk to a "customer service rep"....[8|] quote:
ORIGINAL: MasterCaneman quote:
ORIGINAL: punisher440 Banshee,like you I am on the National Do Not Call list and no matter what I do I still get calls from Account Services.I have talked to the reps on the site.I have repeatedly told them to remove my number from their call list and that I am on the do not call list[they just hang up].I have made numerous reports to the do not call site on Account Services...even reported them to my state's Attorney General,all to no avail.If you check online,you'll find thousands upon thousands of compliants against this company.It makes me wonder why I even bother to sign up yearly for the do not call list. They don't bother with that because the phishing scams use random number generators or stolen lists. With tech available now, a phishing op can be run out of a motel room with Wi-Fi and be set up, run, and broken down in 24 hours or less. DNC works with established telemarketing ops, not the crooks. Networking. These folks grew up with computers, and while a one-room op doesn't seem like much, they can be part of a much larger, decentralized operation. They'd work their accounts just as if they were in a legit business, so it wouldn't be unusual to be sent back to the same worker. Another angle on this is the legit business that moonlights as a phish farm. As I understand it, there are a number of Canadian and Caribbean companies that do just this. While the majority of the company is performing above-board service, there's a department within that's doing the dirty work, and their activities get lost in the "noise" the legit side generates.
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