shallowdeep -> RE: Anyone Else struggling with CollarChat? (4/27/2013 2:00:19 PM)
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ORIGINAL: njlauren Based on what I have seen with it, I would agree with others it could be the sites programming or even more then likely, DB issues. There may simply be too much data on the site, it is causing DB interaction issues (like contention) and is locking users out. I don't think it is os related or browser related, I suspect if someone is getting in when others aren't it could be their username in the db is in such a place the software can access it. I have tried multiple platforms and OS's and browsers and when Betsy is down, it is down. If it was a load issue, you would expect connectivity issues to impact everyone and to have sluggish performance for people who did manage to connect. This wasn't the case: connection from some networks was reliable and fast. From others, it was impossible. This points to a network issue, albeit not one local to end users. Also, the failure was during the TCP handshake; any explanation that depends on data exchanged beyond that (e.g. a username) fails to explain the actual problem. The only server-based explanation would be one in which the server was selectively (but intermittently) ignoring connection requests from specific IP addresses. While possible, this seems unlikely.
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