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RE: can't view pictures - 1/25/2014 11:03:51 AM

shallowdeep

Posts: 343
Joined: 9/1/2006
From: California
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Hmm. Can you provide more details of your setup? Any browser add-ons? Compatibility mode theoretically should work for this situation (the site tries to use the document.all property)... and in all my testing with default installs of IE 11 it consistently does:

Video demo of problem and fix

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RE: can't view pictures - 1/25/2014 11:59:09 AM

kdsub

Posts: 12180
Joined: 8/16/2007
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let me check

< Message edited by kdsub -- 1/25/2014 12:07:40 PM >

_____________________________

Mark Twain:

I don't see any use in having a uniform and arbitrary way of spelling words. We might as well make all clothes alike and cook all dishes alike. Sameness is tiresome; variety is pleasing

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RE: can't view pictures - 1/25/2014 12:05:39 PM

kdsub

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Ok here is the scoop... First Compatibility mode must be set in both collarme and collarchat... I was setting in collarchat only.

Second ... compatibility settings are dependent on history. If you have the browser set to delete history each time you close the browser then you have to reset compatibility each time.

Butch

< Message edited by kdsub -- 1/25/2014 12:08:22 PM >

_____________________________

Mark Twain:

I don't see any use in having a uniform and arbitrary way of spelling words. We might as well make all clothes alike and cook all dishes alike. Sameness is tiresome; variety is pleasing

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RE: can't view pictures - 1/25/2014 1:37:07 PM

shallowdeep

Posts: 343
Joined: 9/1/2006
From: California
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Ah. That makes sense given that you had “Delete browsing history on exit” checked under Internet Options. Glad you got it working, kdsub! Hopefully the site will get around to a real fix of replacing the ancient code eventually.

The photo button issue is actually purely tied to the collarme.com domain; settings for collarchat.com won’t affect it one way or the other. That said, enabling compatibility mode for collarchat.com may help IE 11 users with other, unrelated issues on the collarchat.com site, like the word wrap bug.

For anyone else trying to deal with the issue, the steps I outlined in the video will work providing you don’t delete browsing history on exit. You will only need to follow them once. If, like kdsub, you clear your history on exit, things get a little bit trickier both because user-added Compatibly View settings get thrown out with the history and because the site seems to only detect the browser once, then continues to serve pages tailored to that detected browser for the duration of the session. So, if you visit collarme.com before re-enabling collarme.com in your Compatibility View settings, the compatibility setting won’t appear to have an effect until you close your existing session and force a new one.

The following is a method that will work if you automatically delete history:

Close Internet Explorer
Open Internet Explorer. IMPORTANT: Do NOT navigate to collarme.com yet!
Go to Tools (Alt-X) > Compatibility View settings
Manually type “collarme.com” (without the quotes) into the “Add this website:” field.
Click the “Add” Button
Make sure that “collarme.com” appears in the “Websites you’ve added to Compatibility View:” list.
Click the “Close” button.
Navigate to collarme.com; the photo buttons should work now.

You will need to repeat steps 2 through 8 once each time you close the browser.

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RE: can't view pictures - 1/25/2014 1:41:38 PM

kdsub

Posts: 12180
Joined: 8/16/2007
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Collarchat must be entered to the compatibility list even if collarme is already for the word wrap to work... At least that is how it works for me.

ps...Good to have folks like you to help us.

Butch

< Message edited by kdsub -- 1/25/2014 2:33:43 PM >

_____________________________

Mark Twain:

I don't see any use in having a uniform and arbitrary way of spelling words. We might as well make all clothes alike and cook all dishes alike. Sameness is tiresome; variety is pleasing

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Post #: 25