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Virus invected profile? - 8/19/2014 6:20:45 AM   
AlexandraTS


Posts: 1
Joined: 7/31/2010
Status: offline
Dear moderators,

I noticed by the profile from [Member name removed] that when that one is first on the home page, that the page is crashing.

With other profiles i dont have that problem.

Can it be that there is a picture or html instruction in that profile that let the page crash?

< Message edited by Moderator3 -- 8/19/2014 2:29:35 PM >
Profile   Post #: 1
RE: Virus invected profile? - 8/19/2014 2:40:30 PM   
VideoAdminDelta


Posts: 1278
Joined: 7/26/2008
Status: offline
Unfortunately, this is an issue that can happen when using Google Chrome. The browser crashes, or locks, when hitting certain profiles. We have investigated each profile reported and there is never a virus on any of these. Support advises that if you wish to use Google Chrome to browse, then use IE or FireFox as a back up. You can hide the profile from view on your account so that when you use Chrome, you do not experience the same problem. Tech is investigating this problem.

Again, there is no virus on that profile or in the photos.

Delta

(in reply to AlexandraTS)
Profile   Post #: 2
RE: Virus invected profile? - 8/19/2014 6:57:43 PM   
RockaRolla


Posts: 1153
Joined: 1/20/2014
From: South Florida
Status: offline
I've noticed this problem whenever someone has a lot of text formatting in their profile. Chrome doesn't seem to be able to handle it well.

No issues with a virus. But do people really need to describe themselves with sparkly pink font?

(in reply to VideoAdminDelta)
Profile   Post #: 3
RE: Virus invected profile? - 8/19/2014 8:06:57 PM   
FelineRanger


Posts: 658
Joined: 9/4/2012
Status: offline
There are a couple of spammer profiles with Dropbox links that do lead to virus infected files. I know you guys can't check every new member by hand. So how do I let you know if I run across one of those again? Thanks.

_____________________________

Bill

(in reply to RockaRolla)
Profile   Post #: 4
RE: Virus invected profile? - 8/19/2014 8:11:39 PM   
Moderator3


Posts: 3289
Status: offline
You can notify Support by the link at the bottom of the browser page.

We appreciate it! Thank you!

(in reply to FelineRanger)
Profile   Post #: 5
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