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10 days until Halloween! Care to share any cable t.v. ... - 10/20/2007 9:44:04 AM   
MzMia


Posts: 5333
Joined: 7/30/2004
Status: offline 		My high speed internet service that I get from my local cable company,
has been down for about 3 weeks.
In the spirit of Halloween....I decided to start a fun thread on cable t.v. horror stories.
 
I first called my cable provider last Friday night the 12th, I knew it would take about an hour to actually talk to someone and make an appointment, so I was drinking a beer.
When I finally GOT someone on the phone, he told me it would take almost 3 weeks to get an evening appointment 5-8p.m OR a weekend appointment, and they could get someone out on Halloween.
I was hardly going to take a day off from work for a cable t.v. tech, that might not even show up!
I laughed and joked with the customer service rep. and said, I would certainly have a treat for the cable t.v. technician if I had to wait until Halloween night to get a service call.
 
I have been able to connect on dial-up, so I was not too stressed.
I called again last Thursday the 18th to get something sooner, and I was able to schedule a service call for today from 8am-11am {Saturday}.
I slept with the phone by my bed, and I requested someone call me before coming, because I figured no-one would come early.
A cable t.v. customer service rep called me at 8:02 a.m. just to see if I still wanted the tech to come.
I said of course, and went back to sleep.
I have been up for a few hours now, I have called the cable t.v. company twice to see if they are still coming, each time it took 30 minutes to get a live person on the phone. 
They said sure!!! Someone will be coming!
I asked about a service credit for them being hours late, they said to remind the tech to check that they did not make the on time guarantee, and I can get $20 for a day of waiting!
YEEEEEEEEEEEEEEEEEE HAWWWWWWWWWWWWW
When I get the $20 I can buy some beer and popcorn.
That is IF I get the $20!

It is now approaching 1:00p.m.----what time do you think they will finally get here?
I will write about my last 2 cable repair experiences, later in this thread.
Especially the one in which I was yelling and screaming, and threatening a cable repair contractor. 
I also have to share the utter nightmare that a co-worker is experiencing, she has been cable t.v. customer service and repair HELL for almost 3 months.
No wonder this happened, I predict many more cases like this one!
 Woman, 75, fined for hammering Comcast office - U.S. Business - MSNBC.com
Well, time to go look out front for the cable guy, I will be back!

< Message edited by MzMia -- 10/20/2007 9:57:24 AM >

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Namaste'
To Each His/Her Own
"DENIAL ain't just a river in Egypt." Mark Twain


What's your favorite fetish?
"My partner's whisper"--bloomswell
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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 9:50:02 AM   
farglebargle


Posts: 10715
Joined: 6/15/2005
From: Albany, NY
Status: offline 		That old lady was right to be pissed at Comcast. IIRC, they're fraudulently forging packets from customers and other people to close bittorrent sessions.

WoW updates use bittorrent.



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It's not every generation that gets to watch a civilization fall. Looks like we're in for a hell of a show.

ברוך אתה, אדוני אלוקינו, ריבון העולמים, מי יוצר צמחים ריחניים

(in reply to MzMia)
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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 10:51:04 AM   
MzMia


Posts: 5333
Joined: 7/30/2004
Status: offline 		Comcast is pretty bad.
It is almost 2:00p.m., time to call again and wait on hold for 30 minutes.
Maybe someone will show up before it gets dark!

_____________________________

Namaste'
To Each His/Her Own
"DENIAL ain't just a river in Egypt." Mark Twain


What's your favorite fetish?
"My partner's whisper"--bloomswell

(in reply to farglebargle)
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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 11:22:04 AM   
sambamanslilgirl


Posts: 10926
Joined: 2/5/2007
From: Chicago, IL
Status: offline 		you're only getting a $20 credit IF they show up hours late?  what about credit for the time you're without service?  i have Comcast too and if i was without service i demand a credit for each day my service was out.

then again that's me


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...2011 - year of the fabulous rock star life ...and i do it so well...


...announcing Mr. & Mrs. British Petrol ...yeah, marrying into oil is slick business...

(in reply to MzMia)
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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 1:08:08 PM   
SDFemDom4cuck


Posts: 2809
Joined: 5/23/2005
From: P'burgh PA
Status: offline 		I agree that they should pro rate and credit you for the time you've been without. The logic I used with my cable co was that they would expect me to pay the bill when they provided service, then logically they should pro rate and deduct the days they didn't provide my service. Eventually they did just that and threw in a couple months of Showtime. Bastards, now I'm hooked on Dexter.

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Ms Jo

She dealt her pretty words like Blades -
How glittering they shone -
And every One unbared a Nerve
Or wantoned with a Bone -

I want a sensitive man - one who'll cry when I hit him.

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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 1:49:19 PM   
MzMia


Posts: 5333
Joined: 7/30/2004
Status: offline 		Hello there,

The $20 is just for them being late!  I will also get credit for the 2 weeks with no internet service!
yeeee hawwww

_____________________________

Namaste'
To Each His/Her Own
"DENIAL ain't just a river in Egypt." Mark Twain


What's your favorite fetish?
"My partner's whisper"--bloomswell

(in reply to sambamanslilgirl)
Profile   Post #: 6
RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 1:52:52 PM   
MzMia


Posts: 5333
Joined: 7/30/2004
Status: offline 		Ms Jo!

I just called and got all the credit the rep could give me!

The cable guy finally came around 2:45 p.m.
As soon as he had been here 5 minutes he asked to use my bathroom.
Anyway, he did fix my cable and I have my DSL back.
I will admit it, I am HOOKED on my cable high speed connection and digital t.v. services.
 
The last time I had service problems it took 3 different service calls,
before they could fix the problem.

< Message edited by MzMia -- 10/20/2007 1:55:57 PM >

_____________________________

Namaste'
To Each His/Her Own
"DENIAL ain't just a river in Egypt." Mark Twain


What's your favorite fetish?
"My partner's whisper"--bloomswell

(in reply to SDFemDom4cuck)
Profile   Post #: 7
RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 6:29:40 PM   
KiandPhoenix


Posts: 205
Joined: 8/1/2007
Status: offline 		I don't think this counts as the type of story you are looking for, but a few years ago on one of the cartoon networks, during the flintstones I think it was, during prime child watching time, the video got switched. So in the other room the parents still heard the flintstones, but the video was a porno.

~Ki

(in reply to MzMia)
Profile   Post #: 8
RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 6:34:21 PM   
crystalkitten


Posts: 5
Joined: 8/11/2007
Status: offline 		My cable co.   pro rates a month, and as well, dosnt make up for it if your down, due to them.  They as well, will cut your service say, on the 28th of the month, when your bill isnt due untill the 7th of the next month, and charge you a $80.00 charge to rehook you.  Due to living in a smaller town up north, there isnt alot of comp. for them...so they get away with it.   lol, you think their bad, you should see what the electric co. dose. lol.

(in reply to KiandPhoenix)
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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 6:47:34 PM   
VeryMercurial


Posts: 620
Joined: 6/5/2006
Status: offline 		Customer service with most cable companies is a nightmare.
You were smart to not take a day off work for a service call.

The last time they came to my house, they were 3 hours late.
Whatever time they give you, always plan on them showing up 3-4 hours later.

(in reply to MzMia)
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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 9:42:01 PM   
Termyn8or


Posts: 18681
Joined: 11/12/2005
Status: offline 		This is too open.

I am a Terminator masquerading as a Ghoul, who is about to get disguised as a cable guy. The possibilities are endless.

T

(in reply to VeryMercurial)
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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 9:43:43 PM   
FangsNfeet


Posts: 3758
Joined: 12/3/2004
Status: offline 		I remember a time I wanted my TV to be turned off. I pushed power and the TV stayed on. I pushed power again and again and no such luck. So I unpluged the damn thing but my TV did not turn off. It stayed on for atleast another thrity seconds before the screen went blank and the sound became silent.

That's all I got.  

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RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 10:03:47 PM   
MzMia


Posts: 5333
Joined: 7/30/2004
Status: offline 		lol, too funny
I can live without cable t.v. a lot easier than the internet.

_____________________________

Namaste'
To Each His/Her Own
"DENIAL ain't just a river in Egypt." Mark Twain


What's your favorite fetish?
"My partner's whisper"--bloomswell

(in reply to FangsNfeet)
Profile   Post #: 13
RE: 10 days until Halloween! Care to share any cable t... - 10/20/2007 10:05:16 PM   
MzMia


Posts: 5333
Joined: 7/30/2004
Status: offline
quote:

ORIGINAL: Termyn8or

This is too open.

I am a Terminator masquerading as a Ghoul, who is about to get disguised as a cable guy. The possibilities are endless.

T


I can tell you must like living on the edge.
Please don't dress up like the cable guy, it will scare too many people.
It will cause people to have flashbacks, that will not be pretty.

_____________________________

Namaste'
To Each His/Her Own
"DENIAL ain't just a river in Egypt." Mark Twain


What's your favorite fetish?
"My partner's whisper"--bloomswell

(in reply to Termyn8or)
Profile   Post #: 14
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