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Customer Service and Satisfaction with Jimmy Dean - 11/20/2007 7:40:34 PM

FangsNfeet

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Like myself, I'm sure many of us have customer service experience. What would your response be to such a message left by a once loyal customer?

http://consumerist.com/consumer/audio/devoted-customer-upset-jimmy-dean-downsized-sausage-16oz-to-12oz-but-charges-same-price-322223.php

Shocked or heard worse and believe it?

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RE: Customer Service and Satisfaction with Jimmy Dean - 11/20/2007 8:26:54 PM

pinksugarsub

Posts: 1224
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Well i'm such a technotard i couldn't get the audio to play.

Just lately, Dell gave me excellent service and even provided a new Windows XP disk though i was out of the warranty period.

Of course, i was talking to P/pl in India, so maybe that explains it.

pinksugarsub

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RE: Customer Service and Satisfaction with Jimmy Dean - 11/20/2007 8:28:02 PM

youngsubgeoff

Posts: 900
Joined: 9/25/2007
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heard worse and beleive it. Then again, my job involves death threats nearly every day from irate customers

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RE: Customer Service and Satisfaction with Jimmy Dean - 11/20/2007 9:23:55 PM

Arpig