CarrieO
Posts: 2432
Joined: 1/27/2008 Status: offline
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I'm a firm believer in "what you give you get". If I give nastiness/anger/arrogance then it will come back. It dosn't have to be things you do...it can just be you attitude that makes someone's day, even a stranger's. Case in point.... I was on the phone the other night with India...DSL connection problem (out-sourcing is our friend?). I was preparred for a negative experience, given what others had said, and was really tired and still had work to do. As I talked with "John", I realized he was having just as shitty a day as I was and my being rude wouldn't help matters for either of us. I joked with him and was patient and we talked about what part of India he was in....just nonsense stuff....and put myself in his shoes for that moment. I ended up on the phone for almost an hour as he walked me through the repair. At the end of it all, he said "Miss (ohhh I did love that), thank you for not losing patience with me. So many people are rude but it was a pleasure to talk and work with you. You made me smile and I have 8 hours more to go. When I get down, I will think of some of these jokes you told me and be able to smile." Now he may have been pulling my leg with that, But I can only hope that I made his day a bit brighter just by being silly. Maybe I'm a bit selfish in that I want to see/hear their smile....but I see that as good selfishness.
< Message edited by CarrieO -- 11/6/2008 6:22:59 AM >
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"No matter what happens in the kitchen, never apologize"~Julia Child~
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