popeye1250
Posts: 18104
Joined: 1/27/2006 From: New Hampshire Status: offline
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quote:
ORIGINAL: xxblushesxx Dear "communications companies": Why is it that when I call customer service, the person I'm speaking to can barely speak my language? YOU are a COMMUNICATIONS company. What that means is, communication is your business. When I have to spend half an hour trying to get through to a live person, and then when I FINALLY do, I can't understand that person, nor they I,well...I tend to become frustrated. Oh, and for all bb; for heaven's sake, the complaints do not go away if you make it harder to contact you. We only become more frustrated. Put your contact numbers out there for the world to see, hell, we can find them on Google in a hot minute anyway. When we do call you, don't keep looping us back to the machine. If the machine could fix it we woulda done that in the first place. Stress to your customer service people that your customers are the only thing you have; for without us, none of you would have jobs. Blushes, that's a good one! Who hasn't had to call for service or questions and the next thing you know you're talking to "Charlie" in Bangalore India? "Your name is Charlie?" "Oh, yes, yes, all my life eet has been!" Then you explain your problem and it's all down hill from there! In exasperation I'd say at the end of the "not-conversation", "Ok, Charlie, fuck you very much!" "Vut dees mean, "fuck you very much?" "It means like "good luck to you, Charlie!" "Oh, ok, fuck you veddy much too!" "Thankyou Charlie!" (lol)
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"But Your Honor, this is not a Jury of my Peers, these people are all decent, honest, law-abiding citizens!"
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