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Any help ... - 1/9/2010 6:34:42 PM

cantlogon

Posts: 2
Joined: 1/9/2010
Status: offline

I had to make up this account to be able to get into CM to find out what else I can do to access my real account. I haven't changed anything with my password or username but it won't recognize them at all. When I requested the "forgot password" to the email address for this account nothing gets sent. Not even in spam!

Has my account been compromised and what can I do about it?

Please, help.

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RE: Any help ... - 1/9/2010 6:41:04 PM

KatyLied

Posts: 13029
Joined: 2/24/2005
From: Pennsylvania
Status: offline

you need to contact support on the other side

_____________________________

“If you want to live a happy life, tie it to a goal, not to people or things.”
- Albert Einstein

(in reply to cantlogon)

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RE: Any help ... - 1/9/2010 6:46:16 PM

cantlogon

Posts: 2
Joined: 1/9/2010
Status: offline

@Katy, I don't know what that means. Where is the other side and how do I find them?

(in reply to KatyLied)

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RE: Any help ... - 1/9/2010 6:48:00 PM

KatyLied

Posts: 13029
Joined: 2/24/2005
From: Pennsylvania
Status: offline

on the bottom of the main page

_____________________________

“If you want to live a happy life, tie it to a goal, not to people or things.”
- Albert Einstein

(in reply to cantlogon)

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Post #: 4

RE: Any help ... - 1/9/2010 6:52:07 PM

Level

Posts: 25145
Joined: 3/3/2006
Status: offline

I saw that porcelaine posted that she couldn't get into her new account, either.

cantlogon... click on the black "collarme" box at the top left of your screen... that'll take you to the home page, or "other side"... then go to the bottom on that page, and click on "support"

_____________________________

Fake the heat and scratch the itch
Skinned up knees and salty lips
Let go it's harder holding on
One more trip and I'll be gone

~~ Stone Temple Pilots

(in reply to KatyLied)