juliaoceania -> RE: How much do you tip your waitress? (6/12/2010 6:08:35 PM)
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You complained to her boss in her mind. You do not know, her boss maybe a real asshole. Her boss may have told her that she was on thin ice. She may have gotten fired for your not getting your change back.... and that is not all that hard for me to understand, having worked for one too many assholes in that industry. My first job in a restaurant was as a busser dishwasher. I was 16. My boss would follow me around in front of customers and ride my ass in front of them. I did not know this was unusual or wrong (it was my first gig). Years later one of the customers told me (I grew up in a really small town) that he witnessed this and he never went back to that restaurant. Working with the public is hard. It is hard to take it from every end. I am genuinely surprised your mother, an experienced server, might not understand that some people just can't do it. I have taken shit off cooks, managers, and customers, and I had an extremely passive personality when I was younger (doormat almost). You have to have a thick skin. I may judge my service as poor. I may leave a lower tip because I had poor service, and you are right, the one thing the server can control is their attitude... but to be intentionally catty to someone when I do not know jack about what is going on behind the scenes, after I reported them to their manager... and you were right to do so, but piling on to whatever else she was going to suffer (up to and including the loss of her job)... dude, that just isn't my way... And yes, I think handing a server two pennies for a tip is a deeply assholish thing to do. It is the worst of insults a patron can give a server, and after complaining about her, it was not cool.
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