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LadyConstanze -> RE: Ebay disputes/resolutions? (5/19/2011 8:45:44 AM)
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quote:
ORIGINAL: Phoenixpower
Well at one in Sutton/Surrey you could, if you would want to...I always used their self servicing machines (or at least when they were working [8|]) and then placed the lot of my stuff into their pick up area (except the ones which fitted their mail box), so if I would have wanted to, I would have been able to sneak a parcel underneath it with no postage...so therefore trying to tell me that the postage would have gone off is just not something I am buying...[8|]
Right now I am waiting for a refund as one buyer posted me the wrong book and of course another person as well...will wait with giving her feedback until she actually did the refund and not just claimed she would refund it...[8|] as quite frankly it isn't up to me to pay her postage just because she sends the stuff to the wrong folks...
I had that problem once or twice that the parcel was sent without sufficient postage and I got charged, told the seller and they said it must have come off, one even scanned her receipt in to show me she did post it, obviously sometimes they WILL come off, shit happens.
As for getting something by mistake, yes, happened too, contacted the seller and she apologized, I sent the item on to the person who bought it and told her not to worry (it was something ridiculous like £1.05 - not worth to make an issue about it), she was so happy that she rang me up to thank me, turned out she lives quite close, we met for a coffee and she's now a good friend, priceless...
I just gave a ton of quite expensive clothes to charity, because I simply can't be arsed with the typical idiotic eBay buyer, you put something on, they buy it then realize that they are too fat for it and argue that it's not a regular UK 8 (even though it's labelled as one and the measurements are given, so please read) or it doesn't suit them (err, that's why there's a picture or several of the item there...), complain if the RM takes 2 to 3 days to deliver it (I can't freaking BEAM it to you) and if you only send registered as far too many people claim that they haven't got it despite the fact that you can show proof of sending... Seriously, not worth it, rather goes to a nice pet charity than getting a few pence and having all the hassle.
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