blacksword404 -> RE: Ebay disputes/resolutions? (5/19/2011 2:05:16 PM)
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ORIGINAL: windchymes quote:
ORIGINAL: blacksword404 quote:
ORIGINAL: windchymes Anybody here ever received inferior merchandise from a seller and enlisted Ebay's help for resolution? If so, how did that turn out? Does Ebay really stand behind the buyer? Was your dispute resolved, refund or replacement received? Any advice or info is appreciated! Unless you are buying something small or cheap, only deal with people with a long positive feedback history. Read them and get a feel for how the seller handles things. Well, this seller had almost 800 sales transactions and a 99.9% good rating, as well as all 5 star ratings. All her comments were positive. Trouble with that is, what's to stop them from making fake profiles and rating themselves, having their friends send in good reviews? I did buy through Paypal, and I am very pleased with how well they stand behind the buyers. They have already deducted my refund out of her account, and will deposit it in mine as soon as the item is delivered back to her. Don't just go for the rating alone. Me being me, I don't trust a 100% feed back unless they have a high count. I try to deal with people that have a high number of transactions. Nobody stays perfect forever. So I'm fine with about down to an 85%. I try and look thru the comments of the previous people who have dealt with them. People can get their friends to boost the rating when its a low number. But they are unlikely to leave 200 or so reviews to go with it. Most people are not that dedicated. Sometimes you have to play detective. But it save you time and heartache later on.
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