What is the turn time for support?

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What is the turn time for support? - 7/8/2011 6:27:55 PM

Forever77

Posts: 3
Joined: 7/7/2011
Status: offline

My apologies if I'm posting in the wrong area...

I have been locked out of my account for three days and I have e-mailed support three times and no response. This last time I included my telephone number. I forgot my password and I clicked on the button to send this to me via e-mail multiple times and I receive nothing, not even to my spam folder.

Any suggestions? What is the turn time for support? Thanks!

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RE: What is the turn time for support? - 7/12/2011 5:01:51 PM

Forever77

Posts: 3
Joined: 7/7/2011
Status: offline

Well, I still cannot get into my account. Write down your password, folks! If for some reason you forget it and need it re-sent there is a possibility you may not be able to retrieve it.

I have been locked out since 07/05/11. If anyone knows what I need to do (in writing, legal mail, etc.) I need to do to get my profile deleted, please let me know. I am done with messing with this.

(in reply to Forever77)

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RE: What is the turn time for support? - 7/12/2011 6:04:50 PM

HannahLynHeather

Posts: 2950
Joined: 4/4/2011
From: where it's at
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maybe just wait. it's not like there's a fucking cast of thousands dealing with support issues you know.

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RE: What is the turn time for support? - 7/12/2011 6:13:33 PM

LookieNoNookie

Posts: 12216
Joined: 8/9/2008
Status: offline

quote:

ORIGINAL: Forever77

My apologies if I'm posting in the wrong area...

I have been locked out of my account for three days and I have e-mailed support three times and no response. This last time I included my telephone number. I forgot my password and I clicked on the button to send this to me via e-mail multiple times and I receive nothing, not even to my spam folder.

Any suggestions? What is the turn time for support? Thanks!

6 days, with a generous amount of genuflection.

(in reply to Forever77)

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RE: What is the turn time for support? - 7/12/2011 6:37:43 PM

playfulotter

Posts: 2195
Joined: 6/27/2005
Status: offline

For me they have always fixed a problem or gave advice on how to fix it within 8-36 hours...

< Message edited by playfulotter -- 7/12/2011 6:39:19 PM >

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RE: What is the turn time for support? - 7/12/2011 7:17:52 PM

angelikaJ

Posts: 8641
Joined: 6/22/2007
Status: offline

I don't know why you would be so upset. Your profile is hidden to begin with?

You could have started a new profile. When support does get back to you, because you are so unhappy, please remind them that you want a full refund of your membership fee... maybe they will even double your money given your unhappiness quotient.
They are nice like that.

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