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Unable to update profile pic - 9/20/2011 12:44:14 PM

clicktrap

Posts: 7
Joined: 1/29/2010
Status: offline

It seems every time I go to upload a new picture it gives me an error and claims to have updated my picture. But when viewed it is still my old one. Is this an on going issue of am I the only one?

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RE: Unable to update profile pic - 9/20/2011 12:45:12 PM

Hillwilliam

Posts: 19394
Joined: 8/27/2008
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I think you have to delete the old one off your profile first.

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Whoever said "Religion is the opiate of the masses" never heard Right Wing talk radio.

Don't blame me, I voted for Gary Johnson.

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RE: Unable to update profile pic - 9/20/2011 1:19:37 PM

RexDarcy

Posts: 597
Joined: 6/23/2010
From: Arizona
Status: offline

I think Hill is right. Remove the old pic, then add the new one. If you want to upload the old pic as a secondary, it should give you the option in a drop down menu.

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RE: Unable to update profile pic - 9/20/2011 1:39:45 PM

poise

Posts: 9509
Joined: 7/3/2010
Status: offline

Right now, you have 11 photos posted, including your main profile photo.
If you are trying to swap out photo #5 for a different one, for example,
you must first remove the current photo #5 by editing the profile and clicking
the box that says Remove This Image.

For the past week or so, there has been a noticable lag when I switch images,
and the page itself will say Temporarily Unable...blah blah blah.
Even with that message, the image does eventually show up as changed, although
sometimes its taken as long as 24 hours. It may be a browser issue on my end, but
I'm not too bothered by it as yet.

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RE: Unable to update profile pic - 9/20/2011 3:16:47 PM

windchymes

Posts: 9410
Joined: 4/18/2005
Status: offline

It may be pending mod approval?

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RE: Unable to update profile pic - 9/20/2011 10:24:01 PM

Qlita

Posts: 25
Joined: 9/20/2011
Status: offline

I had a similar issue. I finally figured it out. The CM system takes time to update new pics. Whenever a pic is delete from a profile it is actually just hidden, not deleted. It's not deleted until the next CM system wide update. If you delete a pic, and then add a new pic in its place, you'll still see the old pic until the system wide update occurs. Once the update occures then you'll see your pictures the way they were meant to be seen.

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RE: Unable to update profile pic - 9/21/2011 6:32:54 AM

SternSkipper

Posts: 7546
Joined: 3/7/2004
Status: offline

quote:

It seems every time I go to upload a new picture it gives me an error and claims to have updated my picture. But when viewed it is still my old one. Is this an on going issue of am I the only one?

I don't think anybody is immune to the approval cycle. Sit tight and if its not resolved 24 hours from now. Contact a Mod.
Good Luck

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RE: Unable to update profile pic - 9/21/2011 9:26:45 AM

ModTwentyOne

Posts: 2504
Status: offline

Pictures have not been subject to pre-approval for a couple of years now; they are instant-upload. Clear your cookies and your cache, and restart your browser to clear any stale images. Some browsers hang onto the old page longer than others.

This is generally why we tell people to write to Support, so they don't get well-meaning, but incorrect, answers to their issues.

Mod21

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RE: Unable to update profile pic - 9/21/2011 9:36:24 AM

GreedyTop

Posts: 52100
Joined: 5/2/2007
From: Savannah, GA
Status: offline

*tacklefondles 21 just cause it feels good*

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Supreme Goddess of Snark
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RE: Unable to update profile pic - 9/21/2011 9:37:46 AM

Hillwilliam

Posts: 19394
Joined: 8/27/2008
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quote:

ORIGINAL: ModTwentyOne

This is generally why we tell people to write to Support, so they don't get well-meaning, but incorrect, answers to their issues.

Mod21

Isn't it cool how she can tell me diplomatically that Im full of shit?

_____________________________

Kinkier than a cheap garden hose.

Whoever said "Religion is the opiate of the masses" never heard Right Wing talk radio.

Don't blame me, I voted for Gary Johnson.

(in reply to ModTwentyOne)

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Post #: 10

RE: Unable to update profile pic - 9/21/2011 9:39:30 AM

GreedyTop

Posts: 52100
Joined: 5/2/2007
From: Savannah, GA
Status: offline

yeah :) 21 RAWKS:)

*hugs*

how ya been?

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polysnortatious
Supreme Goddess of Snark
CHARTER MEMBER: Lance's Fag Hags!
Waiting for my madman in a Blue Box.

(in reply to Hillwilliam)

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RE: Unable to update profile pic - 9/21/2011 9:43:17 AM

Hillwilliam

Posts: 19394
Joined: 8/27/2008
Status: offline

Been ok. Finally sellin some stuff.

Hey 21. I hope your market's getting better. Mine finally is.

_____________________________

Kinkier than a cheap garden hose.

Whoever said "Religion is the opiate of the masses" never heard Right Wing talk radio.

Don't blame me, I voted for Gary Johnson.

(in reply to GreedyTop)

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Post #: 12

RE: Unable to update profile pic - 9/21/2011 10:23:25 AM

myotherself

Posts: 7157
Joined: 3/9/2006
From: The cold bit of the UK
Status: offline

quote:

ORIGINAL: Hillwilliam

Isn't it cool how she can tell me diplomatically that Im full of shit?

You mean I'm supposed to be diplomatic?

Screw that!

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RE: Unable to update profile pic - 9/21/2011 10:25:13 AM

GreedyTop

Posts: 52100
Joined: 5/2/2007
From: Savannah, GA
Status: offline

*spanks bunny (just because!!)*

Hilly, happy to hear it!!

edited because the CATS (well, specifically, Amos) decided it was incumbent upon them (her) to help me type...

< Message edited by GreedyTop -- 9/21/2011 10:26:32 AM >

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polysnortatious
Supreme Goddess of Snark
CHARTER MEMBER: Lance's Fag Hags!
Waiting for my madman in a Blue Box.

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RE: Unable to update profile pic - 9/21/2011 10:31:00 AM

myotherself

Posts: 7157
Joined: 3/9/2006
From: The cold bit of the UK
Status: offline

I was going to make a comment here about you being controlled by your pussy...but thought better of it

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There's nowt so queer as folk

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RE: Unable to update profile pic - 9/21/2011 10:34:02 AM

Hillwilliam

Posts: 19394
Joined: 8/27/2008
Status: offline

quote:

ORIGINAL: myotherself

I was going to make a comment here about you being controlled by your pussy...but thought better of it

I thought all cat owners were controlled by their pussy.

_____________________________

Kinkier than a cheap garden hose.

Whoever said "Religion is the opiate of the masses" never heard Right Wing talk radio.

Don't blame me, I voted for Gary Johnson.

(in reply to myotherself)

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Post #: 16

RE: Unable to update profile pic - 9/21/2011 10:34:52 AM

GreedyTop

Posts: 52100
Joined: 5/2/2007
From: Savannah, GA
Status: offline

<-freely admits to being owned and operated by the pussies...

*spanks ya again.. *

loves spankin da bunnikins!! (just wait until I get there ;) I haz a paddle or three with your name on them...)

_____________________________

polysnortatious
Supreme Goddess of Snark
CHARTER MEMBER: Lance's Fag Hags!
Waiting for my madman in a Blue Box.

(in reply to myotherself)

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RE: Unable to update profile pic - 9/21/2011 10:49:26 AM

SternSkipper

Posts: 7546
Joined: 3/7/2004
Status: offline

quote:

Pictures have not been subject to pre-approval for a couple of years now; they are instant-upload. Clear your cookies and your cache, and restart your browser to clear any stale images. Some browsers hang onto the old page longer than others.

Well, I'm just going bu personal experience, I have changed a profile picture as late as 11 months ago if I remember correctly. And that time and the time before that I had to wait 24 hours before seeing the updated picture. My browser cache clears at restart. And I blow out all cookies whenever I see a browser anomaly, so I doubt that was it what you describe in my particular case. The earlier occurrence was long enough ago that the 'policy' was still in play. I probably just caught your board on a bad hair day.

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Looking forward to The Dead Singing The National Anthem At The World Series.

Tinfoilers Swallow

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RE: Unable to update profile pic - 9/21/2011 10:51:52 AM

mnottertail

Posts: 60698
Joined: 11/3/2004
Status: offline

Having some experience in the computer world, I think it probably had to do with the server net getting updated so you are who you picture yourself as.

I think it would depend on traffic, day, and how many servers are casters up, and how many servers are casters down.

I haven't checked, but one wonders if they have a dedicated picture server....

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