Karmastic -> RE: Warning about virus links in profiles!!! (5/5/2012 1:20:40 PM)
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quote:
ORIGINAL: LadyPact quote:
ORIGINAL: Karmastic no, i don't know how many emails they get, or how long that would take. perhaps 10 extra seconds each email? it could even be automated. how many do you think they get, and how long do you think it takes? coming from an IT background, including helping to support and maintain enterprise-wide sites, this doesn't seem like a big deal to me. esp if you factor in future time savings that better communications offers (E.g., less BS complaints). well, you get my point - we obviously disagree. still, thank you for informing me that the mods here are different than the staff on other side. i don't know what you meant by trying this again, since i'm not sure how i would know that there's different staff on each side. sorry if perhaps you told me that before and i missed it. Actually, I did. It's on the thread that you created about the spam filter. I have to wonder if I go into too much detail in reply or it's a matter of skimming replies on your part. When you made the suggestion, you did specifically say type. I had also considered that it could be made an automated process, but if it was, I'm not especially sure that would remove the black hole concept. I would have to think that automated would incur cost, and if that's the case, you're not even dealing with Support anymore. The only decision maker that I'm aware of for that area is the owner of the site. Support could pass the suggestion along, but you are still back to black hole, unless you were thinking the owner would respond to you, personally. From what I've seen here, a response such as thank you does not achieve the result (less time spent where you say less BS above) that you think it does. Rather, it means to some that two way communication has been established and it continues. Some months back, there was a thread regarding the forum side and a thank you reply for each ticket a member submitted. (Keep in mind, this works two different ways. A post on the forums can only be reported once. A dick pic on the profile side can literally be reported by as many members as who chose to do so.) That thread was filled with complaints. Plenty of stories about how the "thank you" prompted people to continue wanting to know what action was taken, complaining that their (the member's) report wasn't resolved the way they wanted it to be, and how many additional emails the simple "thank you" involved. That thread was a great eye opener as to the way members deal with the volunteers and how much certain members here expect the people who are donating their time to cater to them personally. No, I don't think you have an appreciation for the sheer volume of the personals side of the site. My way of researching how many people actually join this site each day is rather long and involved, (other members have better methods) but it's several hundred every 24 hours. (Trivia - on average, one hundred males who check the submissive box from the US alone.) A percentage of which will figure this is an anything goes site and have main pics and profiles that reflect that. alright, well, you make good (new) points in this post. again, this post was me simply saying, hey, i was dumb enough to almost fall into a trojan trap, so others might as well, so why not post a heads-up, and offer some ideas as well. just so you know, i do ready every word that's written in response to me from everyone. sometimes, i read your posts two or three times because they contain so much information.
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