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Robo Calls - 4/20/2013 10:22:57 AM

TheBanshee

Posts: 403
Joined: 7/19/2007
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I've been getting "Hi this is Ann from Account Services, we can lower your interest rate" yadda yadda. Recording. Press 1 to speak to a representative. I've asked nicely at first to be taken off their list. Then not so nicely. They call from different numbers all over the country. I know its a scam to get financial info because when you question the "representative" they never give you a specific name or bank or whatever. I've registered to the Do Not Call list - it does no good whatsoever. If you call the number back you get a recording that its a non-working number usually - sometimes "This mailbox is full".

So far I've been adding them to my contact list and setting it for No Ring - I now have about 40 numbers. This is ridiculous. Does an;yone else get this and if so, what do you do about it?

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RE: Robo Calls - 4/20/2013 11:06:39 AM

MasterCaneman

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Joined: 3/21/2013
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Block the area codes, it's the easiest way. My GF had this problem for a few years. She had to change her phone number when she moved, and the one she got belonged to a guy who apparently paid nothing in his life from the sheer volume of calls. She had it changed to a number they said was over ten years old. It belonged to a defunct construction company, and she got nearly as many calls for that one too.

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RE: Robo Calls - 4/20/2013 7:54:24 PM

LafayetteLady

Posts: 7683
Joined: 5/2/2007
From: Northern New Jersey
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You have to register on the "Do Not Call" list each year. You are probably going through a bunch of different scams, rather than the same one, since they are from all over.

I don't get many of those calls, and virtually none on my cell (once in a blue moon). On my landline, the previous owners of the number have a lot of creditors looking for them, and it is always a recording, I hate that. I have to waste my time, waiting for the number to push to tell them this isn't their number.

Other times, there is a person, and when I tell them they have the wrong number, they ask if I know the person. I have gotten very frustrated explaining to them what "wrong number" means.

On my old cell, some Spanish woman kept calling every month or so looking for someone. At first I just told her she had the wrong number. But when it kept happening, I got pissed off and told her that obviously, this person didn't like her enough to give her a new number and hung up.

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RE: Robo Calls - 4/20/2013 8:27:10 PM

littlewonder

Posts: 15659
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I only ever had them when I had a landline. I haven't had one of those in over 15 years though. I don't get any at all on my cell phone.

If it's a landline, get on the do not call list. If it's on your cell phone, stop giving out your real number online when filling out stuff.

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RE: Robo Calls - 4/20/2013 8:29:27 PM

kdsub

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Joined: 8/16/2007
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quote:

You have to register on the "Do Not Call" list each year

I don't know about all Do Not Call lists but in Missouri you only register once and do not need to register your number again. When I get these calls I go to the Missouri no call list site and register a complaint.

Butch

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RE: Robo Calls - 4/20/2013 9:15:29 PM

TheBanshee

Posts: 403
Joined: 7/19/2007
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I am registered on the do not call list. This isn't about creditors - this is a phishing scam - they are not from any account I have or ever had and they are using spoofed numbers. I was faithfully reporting on the do not call registry but it doesn't do any good.

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RE: Robo Calls - 4/21/2013 12:23:10 PM

punisher440

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Joined: 4/10/2011
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Banshee,like you I am on the National Do Not Call list and no matter what I do I still get calls from Account Services.I have talked to the reps on the site.I have repeatedly told them to remove my number from their call list and that I am on the do not call list[they just hang up].I have made numerous reports to the do not call site on Account Services...even reported them to my state's Attorney General,all to no avail.If you check online,you'll find thousands upon thousands of compliants against this company.It makes me wonder why I even bother to sign up yearly for the do not call list.

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RE: Robo Calls - 4/21/2013 12:26:53 PM

MasterCaneman

Posts: 3842
Joined: 3/21/2013
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quote:

ORIGINAL: punisher440

Banshee,like you I am on the National Do Not Call list and no matter what I do I still get calls from Account Services.I have talked to the reps on the site.I have repeatedly told them to remove my number from their call list and that I am on the do not call list[they just hang up].I have made numerous reports to the do not call site on Account Services...even reported them to my state's Attorney General,all to no avail.If you check online,you'll find thousands upon thousands of compliants against this company.It makes me wonder why I even bother to sign up yearly for the do not call list.

They don't bother with that because the phishing scams use random number generators or stolen lists. With tech available now, a phishing op can be run out of a motel room with Wi-Fi and be set up, run, and broken down in 24 hours or less. DNC works with established telemarketing ops, not the crooks.

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RE: Robo Calls - 4/21/2013 12:52:16 PM

theshytype

Posts: 1600
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We have our cell phones and landline on the registry and still get calls. The most annoying is one on our landline for some other guy EVERY DAY. We just don't answer them. It's too time consuming to report and/or speak with someone with every call, just to be replaced by another. It has just reached the point to where we ignore all phone calls. Of course, that'll have to change when we have teenagers.

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RE: Robo Calls - 4/21/2013 1:12:11 PM

punisher440

Posts: 4122
Joined: 4/10/2011
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Caneman,if this is a phishing expedition,they have many different people manning the phones.I know there are several different male and female [mostly female on my calls] voices I have talked to on Account Services calls.I'm not saying people can not change their voice,but there is no way they can remember what voice they used the last time they called and these aren't computer generated voices that I have talked to...once I hit 1 to talk to a "customer service rep"....

quote:

ORIGINAL: MasterCaneman

quote:

ORIGINAL: punisher440

Banshee,like you I am on the National Do Not Call list and no matter what I do I still get calls from Account Services.I have talked to the reps on the site.I have repeatedly told them to remove my number from their call list and that I am on the do not call list[they just hang up].I have made numerous reports to the do not call site on Account Services...even reported them to my state's Attorney General,all to no avail.If you check online,you'll find thousands upon thousands of compliants against this company.It makes me wonder why I even bother to sign up yearly for the do not call list.

They don't bother with that because the phishing scams use random number generators or stolen lists. With tech available now, a phishing op can be run out of a motel room with Wi-Fi and be set up, run, and broken down in 24 hours or less. DNC works with established telemarketing ops, not the crooks.

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RE: Robo Calls - 4/21/2013 2:02:38 PM

MasterCaneman

Posts: 3842
Joined: 3/21/2013
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quote:

ORIGINAL: punisher440

Caneman,if this is a phishing expedition,they have many different people manning the phones.I know there are several different male and female [mostly female on my calls] voices I have talked to on Account Services calls.I'm not saying people can not change their voice,but there is no way they can remember what voice they used the last time they called and these aren't computer generated voices that I have talked to...once I hit 1 to talk to a "customer service rep"....

quote:

ORIGINAL: MasterCaneman

quote:

ORIGINAL: punisher440

Banshee,like you I am on the National Do Not Call list and no matter what I do I still get calls from Account Services.I have talked to the reps on the site.I have repeatedly told them to remove my number from their call list and that I am on the do not call list[they just hang up].I have made numerous reports to the do not call site on Account Services...even reported them to my state's Attorney General,all to no avail.If you check online,you'll find thousands upon thousands of compliants against this company.It makes me wonder why I even bother to sign up yearly for the do not call list.

They don't bother with that because the phishing scams use random number generators or stolen lists. With tech available now, a phishing op can be run out of a motel room with Wi-Fi and be set up, run, and broken down in 24 hours or less. DNC works with established telemarketing ops, not the crooks.

Networking. These folks grew up with computers, and while a one-room op doesn't seem like much, they can be part of a much larger, decentralized operation. They'd work their accounts just as if they were in a legit business, so it wouldn't be unusual to be sent back to the same worker. Another angle on this is the legit business that moonlights as a phish farm. As I understand it, there are a number of Canadian and Caribbean companies that do just this. While the majority of the company is performing above-board service, there's a department within that's doing the dirty work, and their activities get lost in the "noise" the legit side generates.

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