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TECHNICAL ISSUES - 5/12/2013 8:18:23 PM   
Mistressiswaitin


Posts: 7
Joined: 5/9/2013
Status: offline 		I had a profile here ages ago, and eventually deactivated it. Now, moths later, I've tried several (unsucessful) times to make a new profile. With each profile I make, it is invisible to others right from the get go. I do not have it set to hidden. I hadn't posted anything at all, let alone anything that would get my profile removed. This profile actually managed to work for about a day before one of my contacts told me it dissipated to. The support on this site is a complete joke, since me and said contact have both tried to contact administration about this. Can someone just answer one fucking simple question: WHY DOES MY PROFILE NOT EXIST/DISAPEAR?
Profile   Post #: 1
RE: TECHNICAL ISSUES - 5/12/2013 8:40:04 PM   
NiceButMeanGirl


Posts: 2756
Joined: 11/4/2011
From: Bellingham, WA U.S.A.
Status: offline 		Is your old profile really deleted yet? It took them over a year to delete an old profile of mine. If your old one is not deleted yet and you're trying to use the same e-mail address to sign up under the new name, it won't work. You can only use an e-mail address for one account at a time. But, that might not be your problem, I don't know.

NBMG

_____________________________

I'm now SweetlySadistic1 on CollarSpace. NBMG is an old profile, please see my new one.


(in reply to Mistressiswaitin)
Profile   Post #: 2
RE: TECHNICAL ISSUES - 5/12/2013 8:55:45 PM   
FrostedFlake


Posts: 3084
Joined: 3/4/2009
From: Centralia, Washington
Status: offline 		It's true. You're not here.

_____________________________

Frosted Flake
simul justus et peccator
Einen Liebhaber, und halten Sie die Schraube

"... evil (and hilarious) !!" Hlen5

(in reply to NiceButMeanGirl)
Profile   Post #: 3
RE: TECHNICAL ISSUES - 5/12/2013 10:36:47 PM   
littlewonder


Posts: 15659
Status: offline 		Are you violating TOS? What photos do you have posted? Read the TOS and then get back to us.


_____________________________

Nothing has changed
Everything has changed

(in reply to FrostedFlake)
Profile   Post #: 4
RE: TECHNICAL ISSUES - 5/12/2013 10:58:29 PM   
LafayetteLady


Posts: 7683
Joined: 5/2/2007
From: Northern New Jersey
Status: offline
quote:

ORIGINAL: NiceButMeanGirl

Is your old profile really deleted yet? It took them over a year to delete an old profile of mine. If your old one is not deleted yet and you're trying to use the same e-mail address to sign up under the new name, it won't work. You can only use an e-mail address for one account at a time. But, that might not be your problem, I don't know.

NBMG


I have two profiles and I think they both have the same email address. I'll have to check that or maybe you remember since you helped me with the second one.

To be clear to anyone, my other profile is strictly for my dominant side, and I never use it to post, so it isn't a "sock." In my opinion, a sock is only for people who post under multiple profiles.

(in reply to NiceButMeanGirl)
Profile   Post #: 5
RE: TECHNICAL ISSUES - 5/13/2013 5:08:43 AM   
VideoAdminAlpha


Posts: 3876
Joined: 7/25/2008
Status: offline 		It has not been long since you wrote support, and I looked at your account. Your other profile was not deactivated ages ago, but very recently. I will be happy to tell you on the other side what the problem is.

ETA: We would not discuss your account with "said contact" irregardless. As to support being a joke....nevermind. I WILL let you know the problem before the day is out, unless you would like me to answer that "one fucking simple question" here, as you originally requested. After all, you didnt think the users could in all honesty answer your question, did you?

< Message edited by VideoAdminAlpha -- 5/13/2013 5:12:34 AM >

_____________________________


You can't please all the people all of the time.Unfortunately there are times you cannot please any of them :( You can only do your best, and hope they realize that.

(in reply to LafayetteLady)
Profile   Post #: 6
RE: TECHNICAL ISSUES - 5/13/2013 6:13:20 AM   
Rasciallymisty


Posts: 5749
Joined: 4/16/2012
Status: offline 		I was actual gonna ask just how soon she had hopes of getting help after her post....you are so much nicer than I would have been Alpha.

kar

(in reply to VideoAdminAlpha)
Profile   Post #: 7
RE: TECHNICAL ISSUES - 5/13/2013 9:23:24 AM   
Mistressiswaitin


Posts: 7
Joined: 5/9/2013
Status: offline 		While it may not have been long since I sent THIS request for support in, it has been for some of the other profiles I created. For those ones I received absolutely no reply. Not replying to requests for support does make it a joke, in my opinion. I didn't post here expecting other users to know the reasons for my profile problems, I was hoping that maybe an admin might see it and actually give me some sort of reply. As far as I know, I'm not in violation of any TOU, unless setting up a profile as a pro-domme isn't allowed (in which case, what the fuck, there's many more of those on this site. My pictures don't violate anything, I even made sure my main image was censored.

(in reply to Rasciallymisty)
Profile   Post #: 8
RE: TECHNICAL ISSUES - 5/13/2013 11:11:09 AM   
VideoAdminAlpha


Posts: 3876
Joined: 7/25/2008
Status: offline 		An admin did see it, and yes there are other profiles involved. I would suggest you look at some of those,and I will contact you by the end of the day.

_____________________________


You can't please all the people all of the time.Unfortunately there are times you cannot please any of them :( You can only do your best, and hope they realize that.

(in reply to Mistressiswaitin)
Profile   Post #: 9
RE: TECHNICAL ISSUES - 5/13/2013 11:20:58 AM   
Rasciallymisty


Posts: 5749
Joined: 4/16/2012
Status: offline 		Bless your heart Alpha I think you should get atleast two more gold stars the five you have just are not enough. Just my 2 cents worth


kar

(in reply to VideoAdminAlpha)
Profile   Post #: 10
RE: TECHNICAL ISSUES - 5/13/2013 11:22:06 AM   
Mistressiswaitin


Posts: 7
Joined: 5/9/2013
Status: offline 		My profile appears to be up and running again, thanks for your help.

(in reply to Rasciallymisty)
Profile   Post #: 11
RE: TECHNICAL ISSUES - 5/13/2013 11:25:43 AM   
FrostedFlake


Posts: 3084
Joined: 3/4/2009
From: Centralia, Washington
Status: offline 		Great!

Now, everyone, GET HER!

_____________________________

Frosted Flake
simul justus et peccator
Einen Liebhaber, und halten Sie die Schraube

"... evil (and hilarious) !!" Hlen5

(in reply to Mistressiswaitin)
Profile   Post #: 12
RE: TECHNICAL ISSUES - 5/13/2013 12:51:27 PM   
OsideGirl


Posts: 14441
Joined: 7/1/2005
From: United States
Status: offline
quote:

ORIGINAL: Mistressiswaitin
Not replying to requests for support does make it a joke, in my opinion.


Well, then feel free to volunteer to work as support staff. This website's administration is done by volunteers who are stretched very thin.




_____________________________

Give a girl the right shoes and she will conquer the world. ~ Marilyn Monroe

The Accelerated Velocity of Terminological Inexactitude

(in reply to Mistressiswaitin)
Profile   Post #: 13
RE: TECHNICAL ISSUES - 5/13/2013 3:01:25 PM   
Transbian


Posts: 3
Joined: 7/23/2011
Status: offline 		Hi there,

I have the same profile here for a numer of years. I have never hidden it, but just today 2 people have told me they can't see my profile nor my pictures. As far as I know, I'm not breeching any TOS. Is this just a temporary glitch?

Thanks for your help!

< Message edited by Transbian -- 5/13/2013 3:10:32 PM >

(in reply to OsideGirl)
Profile   Post #: 14
RE: TECHNICAL ISSUES - 5/13/2013 5:51:00 PM   
Mistressiswaitin


Posts: 7
Joined: 5/9/2013
Status: offline 		Mine is still not working, I thought it was but I've been told it's gone again.

(in reply to Transbian)
Profile   Post #: 15
RE: TECHNICAL ISSUES - 5/13/2013 5:58:07 PM   
VideoAdminChi


Posts: 3086
Joined: 8/6/2012
Status: offline
quote:

ORIGINAL: Transbian

Hi there,

I have the same profile here for a numer of years. I have never hidden it, but just today 2 people have told me they can't see my profile nor my pictures. As far as I know, I'm not breeching any TOS. Is this just a temporary glitch?

Thanks for your help!


Please contact Support.

(in reply to Transbian)
Profile   Post #: 16
RE: TECHNICAL ISSUES - 5/13/2013 6:00:58 PM   
Transbian


Posts: 3
Joined: 7/23/2011
Status: offline 		Hi Video Admin,

Thank you.

I contacted support earlier. Hopefully I'll hear back soon. I just thought here might be quicker and others may have had similar issues and learned how to fix it.

(in reply to VideoAdminChi)
Profile   Post #: 17
RE: TECHNICAL ISSUES - 5/13/2013 6:04:42 PM   
VideoAdminChi


Posts: 3086
Joined: 8/6/2012
Status: offline 		Unless you've clicked the Hide Profile button, only Support can help you :)




Attachment (1)

(in reply to Transbian)
Profile   Post #: 18
RE: TECHNICAL ISSUES - 5/13/2013 6:07:49 PM   
Transbian


Posts: 3
Joined: 7/23/2011
Status: offline 		Thank you again for trying, but I checked that! I even hid it and unhid it to make sure!

I'm not sure what happened - nothing changed on my profile in about a year, it was ok yesterday, and gone today! Hopefully support will get back soon :)

(in reply to VideoAdminChi)
Profile   Post #: 19
RE: TECHNICAL ISSUES - 5/15/2014 2:36:01 PM   
vivalex


Posts: 1
Joined: 4/29/2014
Status: offline 		same here.... Profile just gone -- in the middle of the night. I made a new one-- no one can see it, but I can message and receive messages to and from members I knew the CM names of. I set up new profile with same ID and email-- doesn't show. New ID, same email-- doesn't show. New ID and different email... waiting to see if it shows up.

I did not violate and TOC's.... Contacted support as well, but it was less than 24 hours ago so I didn't expect an answer yet

(in reply to Transbian)
Profile   Post #: 20
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