RE: Time to Rethink Tipping?

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RE: Time to Rethink Tipping? - 7/14/2013 9:16:13 AM

OrionTheWolf

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I learned early that a talk really did not get anywhere with non-tippers. They were told that they should find another place to eat at and I waited on them one last time, or one of my more experienced staff that had been with me for a while.

quote:

ORIGINAL: ChatteParfaitt

How did you handle non tippers? Did you refuse them service? Or did you as the manager have a talk with them?

I'm not disputing you handled them, merely curious.

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RE: Time to Rethink Tipping? - 7/14/2013 9:31:44 AM

ChatteParfaitt

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That's marvelous.

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RE: Time to Rethink Tipping? - 7/14/2013 11:22:38 AM

cordeliasub

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I always tipped, but I never really "got it" until I had a few friends with families and saw what an impact it had on their lives when they worked in places with crappy tippers. These were hard working people, someone of whom were going through really tough times and had personal life stresses you wouldn't believe. And yet they went to work every day and worked their butts off. Sometimes people would refuse to tip them for things they didn't even control, like an under or overcooked steak or because the soda from the fountain was flat. Now when I have a waiter or waitress tell me that first hello I guess I picture a family behind them or something. So I always tip at least 20%. I know what it's like to have to look for change in the sofa to buy formula.

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RE: Time to Rethink Tipping? - 7/14/2013 11:42:06 AM

theshytype

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After going out last night, I realized something I forgot to mention before. I also add on a little extra when we bring the kiddos along. The younger they are, the bigger the mess, the more I'll add on to the tip. While I try to straighten up some, there's still extra to clean up (like the food on the floor). A table with kids is surely a lot messier than a table with adults.

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RE: Time to Rethink Tipping? - 7/14/2013 11:59:41 AM

thishereboi

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quote:

ORIGINAL: MariaB

I wonder how many foreign tourists visiting America for their vacations, have any clue as to how much the minimum wage is and why waiters and waitresses rely so heavily on tips.

In France the minimum wage is €9.43 per hour ($12.30 per hour) and although the French will often leave a few euros for decent service, they will normally get a service charge automatically added to their final bill.
Italians don't generally tip because they expect 20% to be automatically added and if you eat out in the Middle East, expect between 20-30% service charge on the bill. Tipping with cash isn't customary for these people and if they don't know that the waitress is getting paid less than those in 3rd world countries, why would they even think to tip?

I had absolutely no idea that American waiting staff were paid such meagre salaries and always believed that all tips were a bonus and not part of a salary.

I worked as a waitress for a short while in Orlando. They told us if the diners were from out of the country we were to automatically add the tip to the bill and circle it so they would notice. That was a long time ago though and I am not sure if they still do it or not.

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RE: Time to Rethink Tipping? - 7/14/2013 12:58:35 PM

MasterCaneman

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quote:

ORIGINAL: theshytype

After going out last night, I realized something I forgot to mention before. I also add on a little extra when we bring the kiddos along. The younger they are, the bigger the mess, the more I'll add on to the tip. While I try to straighten up some, there's still extra to clean up (like the food on the floor). A table with kids is surely a lot messier than a table with adults.

It all depends on what kind of "adults" you're talking about.

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RE: Time to Rethink Tipping? - 7/14/2013 1:13:28 PM

TieMeInKnottss

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One thing that may turn many off to tipping is the now ever present "tip jar" everywhere you go. I know (from when they were advertising jobs) the cashiers at the bagel store make $10/hr, I know the counter staff at the pool concession stand and at the sandwich shop by my office most likely make minimum wage since their are no tables to serve yet, they all have "tip jars" next to the cash register. Granted, these jobs don't pay much but, unfortunately, they are not skilled services where the market forces the wages higher. Usually, you are even lucky if they will put down their cell phones or smile while taking your order yet they still expect tips!!

Tips express a gratitude for someone doing more than expected...going above the average expectation. The guy at Home Depot who gets rope to secure something in my car, walks to my car to load something so that when I had small kids I did not have to leave the basket or struggle to get it to my car while crossing the parking lot ...gets something for doing more than what he is required to do in order to keep from being fired.

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RE: Time to Rethink Tipping? - 7/14/2013 1:26:57 PM

ShaharThorne

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When I was working for Dominos in Metairie, LA, there was a tip jar set up for the cooks. The manager made sure I got a portion of it since I was continuously on my feet, making the pies, doing the inventory, cleaning the back kitchen. I used my part mainly for the soda machine for caffeine so I could keep going. He also made sure I took breaks, especially when we had a slow down period. This was 6 months after Katrina. This was the first store to reopen and had contracts with the schools. I did work my butt off.

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RE: Time to Rethink Tipping? - 7/15/2013 2:55:07 AM

MariaB

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America has a hugely different culture when it comes to tipping. I worked as a wine waitress for a time in Italy and tipping was actually frowned upon. I can't remember any of the waiting staff getting tipped by an Italian. If they had a particularly good meal they would buy the chef a drink but that's about it but then we were earning the same salary that most of our diners were. Americans were known to tip but that money went straight into the bosses pocket and never into ours.

Both times I have visited America, I looked up tipping guides so I didn't get it wrong but I had no idea why there were such tight guidelines on tipping. Knowing they earn so little will make a huge difference to the way I tip, when and if I ever go back to America.

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RE: Time to Rethink Tipping? - 7/15/2013 8:33:11 AM

OsideGirl

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quote:

ORIGINAL: TieMeInKnottss

One thing that may turn many off to tipping is the now ever present "tip jar" everywhere you go. I know (from when they were advertising jobs) the cashiers at the bagel store make $10/hr, I know the counter staff at the pool concession stand and at the sandwich shop by my office most likely make minimum wage since their are no tables to serve yet, they all have "tip jars" next to the cash register.

That's one of my pet peeves. I refuse to tip for take out. I refuse to tip for a coffee that you've poured out of the pot into my cup. If I'm doing take out, I'm not tipping.

My other pet peeve is that they pool the tips at the car wash. When I get exceptional service, I prefer that the person that provided that exceptional service be rewarded rather than having to carry the people who don't provide that kind of service.

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RE: Time to Rethink Tipping? - 7/15/2013 8:35:51 AM

theshytype

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quote:

ORIGINAL: MasterCaneman

quote:

ORIGINAL: theshytype

After going out last night, I realized something I forgot to mention before. I also add on a little extra when we bring the kiddos along. The younger they are, the bigger the mess, the more I'll add on to the tip. While I try to straighten up some, there's still extra to clean up (like the food on the floor). A table with kids is surely a lot messier than a table with adults.

It all depends on what kind of "adults" you're talking about.

Sadly, that is true.

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RE: Time to Rethink Tipping? - 7/15/2013 9:02:05 AM

OrionTheWolf

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quote:

ORIGINAL: OsideGirl

quote:

ORIGINAL: TieMeInKnottss

One thing that may turn many off to tipping is the now ever present "tip jar" everywhere you go. I know (from when they were advertising jobs) the cashiers at the bagel store make $10/hr, I know the counter staff at the pool concession stand and at the sandwich shop by my office most likely make minimum wage since their are no tables to serve yet, they all have "tip jars" next to the cash register.

That's one of my pet peeves. I refuse to tip for take out. I refuse to tip for a coffee that you've poured out of the pot into my cup. If I'm doing take out, I'm not tipping.

There are a few instances, such as really large orders or curbside service.

quote:

My other pet peeve is that they pool the tips at the car wash. When I get exceptional service, I prefer that the person that provided that exceptional service be rewarded rather than having to carry the people who don't provide that kind of service.

Talk to the manager, I did at the car wash I used to go to. After speaking with the manager not only did the two guys that always did an awesome job get the tip, but they detailed my car every time I was there.

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RE: Time to Rethink Tipping? - 7/15/2013 10:17:12 AM

kalikshama

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quote:

A tip for me is usually between $5 and $10 for a meal for 2, no matter how much is spent, more for exceptional service or if it is in a fancier restaurant. I'm pretty poor at math in my head, so I don't bother with it, just add the dollars to the bill.

Looks like your state of PA has a 6% tax. This amount will be on your bill. If you multiply by 3, you will get the dollar amount that equals 18%, and you can then round up or down according to the level of service.

My new phone has a tip calculator feature, but for good service, I just round the tax amount up, multiply by 3, and round that up. If I want to leave exactly 15%, I'll use the calculator. For really bad service, I'll talk to the manager.

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RE: Time to Rethink Tipping? - 7/16/2013 5:06:31 AM

CHF73

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Ok Here's my two cents.

I live in Italy and usually here i don't tip much (which means i tip but the ammount is limited and is related to the way service was): reason is the pay here is usually enough to make a living without tips. So i tip mostly because the service was fair to good (if the service is awful i don't tip and usually they get the message).
I also go often in the US, especially in Florida (even if I've been to D.C. and New York also) and when I'm there i usually tip around 18 to 20% no matter how the service was. Of course if the service was good they'll get more if it was bad they'll get less but never under that level. The reason is i know waiter wage there is really low (at least compared to what they have here in Italy for the same kind of work) and in my mind i can't accept that someone who is doing his/her job can be payed that low. In many cases if they got just the wage and no tips they wouldn't be able to survive and the trip to/from work will cost them more then they do working hours.
That's something unacceptable for me: call me a socialist if you want, I don't see it that way. I think if you work you gotta get a fair wage.
This said, i agree that minimum wage should be at a level that would allow people to survive, in that case tips won't be "needed" but they would go back of being a sign to how good the service was.

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