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problems with this website - 7/30/2013 2:56:50 PM

mirror88

Posts: 30
Joined: 11/15/2009
Status: offline

How do we notify the admin staff when we have problems with the behavior of the website?

I have two issues right now. I am getting far distant people popping up in my NEW LOCAL USERS. So I see people from 1000's of miles away. That's not "local users". I am in northern California. I am seeing some chick from Alabama today.

And, my profile got mashed together with some guy's from Oklahoma, and the update profile category did not allow me to make all the necessary corrections. I am going with the flow. But I bet that collarme people would like to know, maybe/probably.

Thanks, someone in the know. Mostly interested in getting the new local users thing to work better.

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Post #: 1

RE: problems with this website - 7/30/2013 3:04:20 PM

lovethyself

Posts: 1818
Joined: 11/4/2012
Status: offline

On the collarme side, there is a button to contact support. I believe it's at the bottom on the left, but it's been a while since I looked for it. Write to support and tell them what you wrote here, especially the part about the merged profiles.

I don't know what to tell you about the search feature, since it works differently for those of us outside the US. Perhaps it's acting on the location information in the other profile?

The mods on this side have no control over the other side unfortunately.

Good luck. I hope you get it sorted out.

(in reply to mirror88)

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RE: problems with this website - 7/30/2013 3:17:49 PM

MissToYouRedux

Posts: 867
Joined: 1/23/2010
Status: offline

Did you list a zip code in your CM account info? I believe that's what triggers the new "local" users, and mine continues to work fine.

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- Miss Marie

(in reply to mirror88)

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RE: problems with this website - 7/30/2013 6:00:55 PM

SWDesertDom

Posts: 231
Joined: 4/5/2012
Status: offline

The support link is actually at the very, very bottom, below the last ad. There is a horizontal line of links "Advertising" "Stolen photos/DCMA" etc... one of them is "Support."

(in reply to MissToYouRedux)

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Post #: 4

RE: problems with this website - 7/31/2013 2:38:10 AM

VideoAdminAlpha

Posts: 3876
Joined: 7/25/2008
Status: offline

Fast Reply`

It is correct that the distance is calculated from the zip code field, so depending on what you and the other user has listed as a zip code will decide who you see.

Please write support about the other problem and it would be beneficial to include a screen print of the erroneous display.

_____________________________

You can't please all the people all of the time.Unfortunately there are times you cannot please any of them :( You can only do your best, and hope they realize that.

(in reply to SWDesertDom)

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RE: problems with this website - 7/31/2013 3:56:09 AM

DarkSteven

Posts: 28072
Joined: 5/2/2008
Status: offline

The distance is not determined by the city and state the other person lists. It's determined by zip code. So if either of you entered an incorrect zip code, the distance between you could get miscalculated.

_____________________________

"You women....

The small-breasted ones want larger breasts. The large-breasted ones want smaller ones. The straight-haired ones curl their hair, and the curly-haired ones straighten theirs...

Quit fretting. We men love you."

(in reply to VideoAdminAlpha)

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Post #: 6