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RE: Getting While the Getting is Good - 10/16/2013 3:27:33 PM   
sloguy02246


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quote:

ORIGINAL: Lucylastic


The shopping frenzy was triggered when the Electronic Benefits Transfer system went down because a back-up generator failed at 11 a.m. EST Saturday during a regularly-scheduled test, according to Xerox, a vendor for the EBT system and based in Norwalk, Conn. The outage erased limits on the EBT cards.


http://abcnews.go.com/Business/walmart-food-stamp-shopping-spree-choice/story?id=20579980


What type of IT person programs "a regularly-scheduled test" of a system dealing with grocery store purchases for 11:00 AM on a Saturday morning? (Grocery stores around here are loaded with people on Saturday mornings.)
I thought system tests (and uploads) are normally scheduled on days and at times when normal use of the system would be at a minimum.

(in reply to Lucylastic)
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RE: Getting While the Getting is Good - 10/16/2013 3:50:32 PM   
kalikshama


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quote:

We get people trying to use their cards and finding out they have no more money on a regular basis. My favorite was the chick who started screaming at me about how was she was going to make it another 2 weeks without food stamps. I suggested she stop buying 5 dollar sandwiches everyday and start packing a lunch. Strangely enough that just seemed to piss her off even more. Now I have a lot of sympathy for the ones who honestly try to make ends meet and I would do what ever I could to help them out. But the ones who blow it at high priced convenience stores and then can't understand why they are now broke, not so much.


My sympathies for the rude customer. Perhaps she is like my brother, who is on SSDI due to mental and learning disabilities, and receives food stamps. He is completely unable to budget. On the day his benefits arrive, my mom goes with him to the bank and takes out a certain amount with which she buys Stop & Shop gift cards, which she doles out on a weekly basis. He spends over twice the amount I do on groceries, as he buys more prepared and processed foods, red meat vs chicken, drinks, etc. Except for when he's in the hospital, it's a monthly struggle trying to get him to live within his budget. Mom had to take his ATM card away because although he knows the electric company and Comcast will be taking money out later in the month, if he sees a balance in his account, he'll take money out.

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RE: Getting While the Getting is Good - 10/16/2013 4:07:26 PM   
hlen5


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I wonder if WalMart was trying to buy a public relations sort of good will for the company?

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RE: Getting While the Getting is Good - 10/16/2013 4:41:24 PM   
DomKen


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quote:

ORIGINAL: DesideriScuri
quote:

ORIGINAL: DomKen
In many cases they likely are. First off Wal-Mart has driven many small businesses out of business which reduced living wage employment. This was particularly bad in rural areas. Second Wal-Mart pays its retail associates minimum or near minimum wage and many find themselves needing SNAP to survive.


Oh, horseshit. If there was another competitor selling products for the same price and paying higher wages, WalMart would have to follow suit or not have enough labor available to fill their needs. Why do you think WalMart has been successful? What do you think the consumers want? If low prices is what the consumer wants, why is WalMart bad for filling that?

You're not actually familiar with the Wal-Mart strategy for moving into a new area I see.

They build a bunch of small stores, one on the edge of every town usually. They open with prices far below their competitors, prices far lower than Wal-Mart stores in other areas. Once they have wiped out most of the small businesses in the towns they close the small stores in favor of a few Super Wal-Marts (or whatever they're calling them nowadays) and prices go up to just low enough that no small business will be able to compete. The result is lots of shuttered businesses and lots of people working for Wal-Mart at less than the jobs Wal-Mart destroyed. And almost all of those associates are eligible for SNAP. I saw it firsthand in the 80's in north Alabama and in the 90's in suburban Atlanta. Hell, it's happening right now in Chicago where we're losing a large supermarket chain as Wal-Mart expands into the area.

As to prices, Costco destroys Wal-Mart and Sam's Club and Costco definitely pays higher wages.

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RE: Getting While the Getting is Good - 10/16/2013 5:30:56 PM   
tj444


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quote:

ORIGINAL: hlen5

I wonder if WalMart was trying to buy a public relations sort of good will for the company?

They certainly do seem to be looking for good PR lately, such as their recent "buying American" made stuff campaign..

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RE: Getting While the Getting is Good - 10/16/2013 5:36:03 PM   
Lucylastic


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quote:

ORIGINAL: sloguy02246


quote:

ORIGINAL: Lucylastic


The shopping frenzy was triggered when the Electronic Benefits Transfer system went down because a back-up generator failed at 11 a.m. EST Saturday during a regularly-scheduled test, according to Xerox, a vendor for the EBT system and based in Norwalk, Conn. The outage erased limits on the EBT cards.


http://abcnews.go.com/Business/walmart-food-stamp-shopping-spree-choice/story?id=20579980


What type of IT person programs "a regularly-scheduled test" of a system dealing with grocery store purchases for 11:00 AM on a Saturday morning? (Grocery stores around here are loaded with people on Saturday mornings.)
I thought system tests (and uploads) are normally scheduled on days and at times when normal use of the system would be at a minimum.


it happened at 7pm -9pm in louisiana
according to the other reports. lasted for two hours, and lousiana is how many hours behind norwalk?...
ill tell you what... I wasnt there, Im sharing links , I dont have a crystal ball, why dont you look it up if you have a problem with the link.


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Profile   Post #: 66
RE: Getting While the Getting is Good - 10/16/2013 6:29:34 PM   
Just0Us0Two


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quote:

ORIGINAL: MasterCaneman

The most that will happen is they'll have their future benefits reduced by a percentage until the balance is cleared. You know who gets to do that? Us. The only ones who'll get further punishment were the ones caught in line when the system went back up and showed the correct balance.


Nope, they just walked out, leaving behind carts filled with goods that all had to be put back on shelves. I sat an interview with an employee the other night. He said he'd never seen anything like it. Almost all the shelves had been emptied.

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RE: Getting While the Getting is Good - 10/16/2013 7:09:22 PM   
graceadieu


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quote:

ORIGINAL: hlen5

I wonder if WalMart was trying to buy a public relations sort of good will for the company?


Probably. Or at least, they probably felt that turning away a large portion of their customers because of a computer issue would make them look like stingy assholes and create a lot of ill will towards them. The merchandise would've been insured anyway, so it's just a matter of making less profit, which they probably felt was worth keeping their customers happy.

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Profile   Post #: 68
RE: Getting While the Getting is Good - 10/16/2013 7:27:27 PM   
kalikshama


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quote:

ORIGINAL: TreasureKY

quote:

ORIGINAL: kalikshama

I think there is plenty of blame to go around, with the lion's share going to Walmart, who chose to not follow the documented procedure for outages.


I've been thinking about this and have finally put my finger on what was niggling me about it. While I agree that Walmart failed to follow protocol and should be responsible for overcharges, I don't believe that lessens the culpability of the cardholders in the least. What they perpetrated was theft, plain and simple.

While someone may argue that Walmart assisted them by allowing unlimited use of their cards... or at the very least did nothing to prevent it... I don't believe that mitigates the crime of theft on the part of the cardholders.

Think of it this way... if you leave your car or house unlocked and your belongings get stolen, are the thieves any less guilty of stealing because you did not do what you could have to discourage them?


I agree that the shoppers were morally wrong. Are they legally responsible? I don't know enough to comment. I did a quick and non-comprehensive scan of http://www.acf.hhs.gov/programs/ofa/programs/tanf/laws-regulations and did not find anything on point.

It appears that since Walmart corporate advised the stores to not follow procedures, Walmart is legally responsible. They may be morally responsible as well, if the reason they chose to not follow procedure was greed.

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RE: Getting While the Getting is Good - 10/16/2013 7:37:37 PM   
DesideriScuri


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quote:

ORIGINAL: kalikshama
quote:

ORIGINAL: TreasureKY
quote:

ORIGINAL: kalikshama
I think there is plenty of blame to go around, with the lion's share going to Walmart, who chose to not follow the documented procedure for outages.

I've been thinking about this and have finally put my finger on what was niggling me about it. While I agree that Walmart failed to follow protocol and should be responsible for overcharges, I don't believe that lessens the culpability of the cardholders in the least. What they perpetrated was theft, plain and simple.
While someone may argue that Walmart assisted them by allowing unlimited use of their cards... or at the very least did nothing to prevent it... I don't believe that mitigates the crime of theft on the part of the cardholders.
Think of it this way... if you leave your car or house unlocked and your belongings get stolen, are the thieves any less guilty of stealing because you did not do what you could have to discourage them?

I agree that the shoppers were morally wrong. Are they legally responsible? I don't know enough to comment. I did a quick and non-comprehensive scan of http://www.acf.hhs.gov/programs/ofa/programs/tanf/laws-regulations and did not find anything on point.
It appears that since Walmart corporate advised the stores to not follow procedures, Walmart is legally responsible. They may be morally responsible as well, if the reason they chose to not follow procedure was greed.


WalMart should eat the overages over $50, which it seems they are going to do. Xerox is justified in not reimbursing more than $50/abused card. That takes care of the money issue, which is only part of the issue.

The other part of the issue is what to do with those that abused the situation. Heretic posted that CA has a process that deals with this kind of stuff. It's likely to end up coming down to the process the State and/or more local levels of governance have in place (depending on where the funding for the program is coming from).


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(in reply to kalikshama)
Profile   Post #: 70
RE: Getting While the Getting is Good - 10/16/2013 7:55:10 PM   
DesideriScuri


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quote:

ORIGINAL: DomKen
quote:

ORIGINAL: DesideriScuri
quote:

ORIGINAL: DomKen
In many cases they likely are. First off Wal-Mart has driven many small businesses out of business which reduced living wage employment. This was particularly bad in rural areas. Second Wal-Mart pays its retail associates minimum or near minimum wage and many find themselves needing SNAP to survive.

Oh, horseshit. If there was another competitor selling products for the same price and paying higher wages, WalMart would have to follow suit or not have enough labor available to fill their needs. Why do you think WalMart has been successful? What do you think the consumers want? If low prices is what the consumer wants, why is WalMart bad for filling that?

You're not actually familiar with the Wal-Mart strategy for moving into a new area I see.
They build a bunch of small stores, one on the edge of every town usually. They open with prices far below their competitors, prices far lower than Wal-Mart stores in other areas. Once they have wiped out most of the small businesses in the towns they close the small stores in favor of a few Super Wal-Marts (or whatever they're calling them nowadays) and prices go up to just low enough that no small business will be able to compete. The result is lots of shuttered businesses and lots of people working for Wal-Mart at less than the jobs Wal-Mart destroyed. And almost all of those associates are eligible for SNAP. I saw it firsthand in the 80's in north Alabama and in the 90's in suburban Atlanta. Hell, it's happening right now in Chicago where we're losing a large supermarket chain as Wal-Mart expands into the area.
As to prices, Costco destroys Wal-Mart and Sam's Club and Costco definitely pays higher wages.


How does WalMart and Sam's Club stay in business?

WalMart is popular because why? They offer low fucking prices. Sam's Club is great, but the prices aren't incredibly low. And, you have to buy in larger quantities. Not a bad thing, but a thing. I have never been in a CostCo (the Toledo area just got one a few years back, but since we'd been members of Sam's Club through my ex's work, we're used to that and preferred to not make the longer drive to CostCo), but I have this belief that it's another bulk quantity store like Sam's Club. If it is, there is a huge population segment that can't shop there because the quantities make prices much higher (though at a lower /measure rate). That's where WalMart steps in. In my area, it beats out Krogers in grocery and Meijers in grocery and non-grocery stuff.

People go there to buy cheap stuff. That's what they are looking for. That's what they get. Mom and Pop shops couldn't compete because they didn't have the bulk purchase ability to compete on price. Could they compete on service? Certainly. Did the consumer care? Not enough. Once the consumer starts to care about quality over price, there will be a return, to some degree, of shops that will cater to that.

What's the difference between Lowe's, Home Deport and Menard's? The Lowe's workers I've conversed with are all very nice and helpful, but they aren't experts. Menard's workers that I've conversed with aren't quite as nice, but they tend to know more than Lowe's. Home Depot usually has more knowledgeable workers (at least the ones I've conversed with) than the other two, and they are probably right on par with the others as far as personality goes. So, what's the difference? Service. Depot is the worst when it comes to finding someone to help you (and these statements are generated from my personal trips to these stores; your results may vary) and Menard's is the easiest. Menards also tends to have some stuff that the others don't carry in the store.

Why do we need 3 different big box DIY stores? Price competition, and for the little things. Shop the sales and you'll be able to find which has the cheapest whatever you're looking for.

The consumer will be the ultimate decision maker. If Mom and Pop shops can't compete successfully, they go out of business. That doesn't make WalMart evil. That makes WalMart a better business model.

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RE: Getting While the Getting is Good - 10/16/2013 9:18:57 PM   
tj444


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quote:

ORIGINAL: DesideriScuri

The other part of the issue is what to do with those that abused the situation. Heretic posted that CA has a process that deals with this kind of stuff. It's likely to end up coming down to the process the State and/or more local levels of governance have in place (depending on where the funding for the program is coming from).


ummmm... there is no other part of the issue.. there is nothing the State will or can do about those that (allegedly) abused the situation.. the State has already washed its hands of the situation when it said it wont pay walmart for anything over $50 so if they wont pay walmart, they have no right to do a dam thing to those people that got more than $50 in groceries.. The State would only have the right to "punish" those people (financially, morally) if the State paid walmart in full..

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RE: Getting While the Getting is Good - 10/17/2013 1:04:43 AM   
Phydeaux


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quote:

ORIGINAL: tj444


quote:

ORIGINAL: DesideriScuri

The other part of the issue is what to do with those that abused the situation. Heretic posted that CA has a process that deals with this kind of stuff. It's likely to end up coming down to the process the State and/or more local levels of governance have in place (depending on where the funding for the program is coming from).


ummmm... there is no other part of the issue.. there is nothing the State will or can do about those that (allegedly) abused the situation.. the State has already washed its hands of the situation when it said it wont pay walmart for anything over $50 so if they wont pay walmart, they have no right to do a dam thing to those people that got more than $50 in groceries.. The State would only have the right to "punish" those people (financially, morally) if the State paid walmart in full..


Simply not true. Jaywalking is illegal whether or not there is financial damage.
Now wll the state do anything - of course not.

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RE: Getting While the Getting is Good - 10/17/2013 4:25:50 AM   
thishereboi


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quote:

ORIGINAL: kalikshama

quote:

We get people trying to use their cards and finding out they have no more money on a regular basis. My favorite was the chick who started screaming at me about how was she was going to make it another 2 weeks without food stamps. I suggested she stop buying 5 dollar sandwiches everyday and start packing a lunch. Strangely enough that just seemed to piss her off even more. Now I have a lot of sympathy for the ones who honestly try to make ends meet and I would do what ever I could to help them out. But the ones who blow it at high priced convenience stores and then can't understand why they are now broke, not so much.


My sympathies for the rude customer. Perhaps she is like my brother, who is on SSDI due to mental and learning disabilities, and receives food stamps. He is completely unable to budget. On the day his benefits arrive, my mom goes with him to the bank and takes out a certain amount with which she buys Stop & Shop gift cards, which she doles out on a weekly basis. He spends over twice the amount I do on groceries, as he buys more prepared and processed foods, red meat vs chicken, drinks, etc. Except for when he's in the hospital, it's a monthly struggle trying to get him to live within his budget. Mom had to take his ATM card away because although he knows the electric company and Comcast will be taking money out later in the month, if he sees a balance in his account, he'll take money out.


Well she was on her way to work so I doubt she was on SSDI and she can figure out how to fill out a lottery slip so she is ahead of a lot of my customers there. So no, I doubt she is anything like your brother.



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RE: Getting While the Getting is Good - 10/17/2013 6:52:43 AM   
TreasureKY


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From: Kentucky
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quote:

ORIGINAL: tj444

ummmm... there is no other part of the issue.. there is nothing the State will or can do about those that (allegedly) abused the situation.. the State has already washed its hands of the situation when it said it wont pay walmart for anything over $50 so if they wont pay walmart, they have no right to do a dam thing to those people that got more than $50 in groceries.. The State would only have the right to "punish" those people (financially, morally) if the State paid walmart in full..


Criminal prosecution is not dependent on whether the State was damaged.

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RE: Getting While the Getting is Good - 10/17/2013 6:55:41 AM   
tj444


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quote:

ORIGINAL: Phydeaux

Simply not true. Jaywalking is illegal whether or not there is financial damage.
Now wll the state do anything - of course not.

if trying to buy something with more money than is in your account/card was illegal then nearly every bank customer would be in jail, cuz most people have done that accidentally at some point.. show me (in some law) where its illegal and where the State could do f*ck all to the people buying groceries.. Its already been stated in an article (& I quoted in a previous post) that the shoppers "did nothing illegal"..

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Profile   Post #: 76
RE: Getting While the Getting is Good - 10/17/2013 7:04:58 AM   
tj444


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Joined: 3/7/2010
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quote:

ORIGINAL: TreasureKY

quote:

ORIGINAL: tj444

ummmm... there is no other part of the issue.. there is nothing the State will or can do about those that (allegedly) abused the situation.. the State has already washed its hands of the situation when it said it wont pay walmart for anything over $50 so if they wont pay walmart, they have no right to do a dam thing to those people that got more than $50 in groceries.. The State would only have the right to "punish" those people (financially, morally) if the State paid walmart in full..


Criminal prosecution is not dependent on whether the State was damaged.

and yet (as I pointed out in a previous post) that Springhill Police Chief Will Lynd has already stated "The shoppers broke no laws".. I would expect a Police Chief would know what is legal and what isn't, since its his job to know these things..

http://news.msn.com/us/wal-mart-xerox-blame-each-other-for-food-stamps-spree

< Message edited by tj444 -- 10/17/2013 7:05:01 AM >

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RE: Getting While the Getting is Good - 10/17/2013 1:58:40 PM   
Phydeaux


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quote:

ORIGINAL: tj444


quote:

ORIGINAL: Phydeaux

Simply not true. Jaywalking is illegal whether or not there is financial damage.
Now wll the state do anything - of course not.

if trying to buy something with more money than is in your account/card was illegal then nearly every bank customer would be in jail, cuz most people have done that accidentally at some point.. show me (in some law) where its illegal and where the State could do f*ck all to the people buying groceries.. Its already been stated in an article (& I quoted in a previous post) that the shoppers "did nothing illegal"..


Um, it may have escaped your attention - but buying something with a check for more money than is in your account
*is* illegal.

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Profile   Post #: 78
RE: Getting While the Getting is Good - 10/17/2013 2:05:11 PM   
Phydeaux


Posts: 4828
Joined: 1/4/2004
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quote:

ORIGINAL: tj444

quote:

ORIGINAL: TreasureKY

quote:

ORIGINAL: tj444

ummmm... there is no other part of the issue.. there is nothing the State will or can do about those that (allegedly) abused the situation.. the State has already washed its hands of the situation when it said it wont pay walmart for anything over $50 so if they wont pay walmart, they have no right to do a dam thing to those people that got more than $50 in groceries.. The State would only have the right to "punish" those people (financially, morally) if the State paid walmart in full..


Criminal prosecution is not dependent on whether the State was damaged.

and yet (as I pointed out in a previous post) that Springhill Police Chief Will Lynd has already stated "The shoppers broke no laws".. I would expect a Police Chief would know what is legal and what isn't, since its his job to know these things..

http://news.msn.com/us/wal-mart-xerox-blame-each-other-for-food-stamps-spree


Actually, interesting editorial issue. Read your post and note that comment is not "quoted". So either the chief did not say that exactly or there is an editorial issue.

People often don't speak with precision. And police ignore things that are not worth their time, all the time. Just like he should have here.

The police could have arrested them. But he would know that no prosecutor would take the case and they would only release them.

Have you never seen looters looting a store while police stand buy? I have - many, many times. I've reported people stealing cars - and been told do not follow them - we're not going to do anything about it.

Drug sales and prostitution happen 24/7 two blocks away - within sight of a police cruiser. why would they risk their asses etting shot?

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Profile   Post #: 79
RE: Getting While the Getting is Good - 10/17/2013 4:45:51 PM   
tj444


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quote:

ORIGINAL: Phydeaux
Um, it may have escaped your attention - but buying something with a check for more money than is in your account
*is* illegal.

um, it may have escaped your attention - but they weren't writing checks for their groceries.. show me the law that states its illegal to pay for groceries with an ebt card if there isn't enough $ in the card.. (I expect the purchase simply gets rejected, just as a prepaid card would)

(in reply to Phydeaux)
Profile   Post #: 80
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