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change password problem - 12/21/2013 7:11:24 PM

tigerlily

Posts: 2
Joined: 1/10/2004
Status: offline

I am stuck...the website is asking me to change my password, when I enter it, it then wants me to fill in the "verification string", however the box will only allow me to enter 6 letters and there are 8 letters in the string so it says "the verification string does not match"

I get that...how do I enter in 8 letters?

perplexed...

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Post #: 1

RE: change password problem - 12/21/2013 7:16:30 PM

VideoAdminChi

Posts: 3086
Joined: 8/6/2012
Status: offline

It looks like there was a problem, which has since been fixed. See http://www.collarchat.com/m_4606146/mpage_1/key_/tm.htm#4606261

Trying clearing your cookies/cache and trying again. I will also ping Support for you.

(in reply to tigerlily)

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Post #: 2

RE: change password problem - 12/21/2013 7:16:37 PM

peppermint

Posts: 5171
Joined: 10/18/2005
From: Montana
Status: offline

oops was being fixed as I typed

_____________________________

We are stardust, we are golden, and we got to get ourselves back to the garden.

Yes, I am crazy about feathered creatures. I have a dozen chickens, 3 ducks, 5 geese, and 2 parakeets.

Revise that number. Just got 14 new chicks and 5 turkeys.

(in reply to tigerlily)

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Post #: 3

RE: change password problem - 12/21/2013 7:32:10 PM

tigerlily

Posts: 2
Joined: 1/10/2004
Status: offline

Hmmm, I cleared the cache, completely got out of internet, but still am having the same problem...perhaps I'll check back another day!

(in reply to peppermint)

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Post #: 4

RE: change password problem - 12/21/2013 7:45:26 PM

VideoAdminDelta