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the kindle will not hold a charge while in use any more - 9/15/2014 6:39:41 PM

LittleGirlHeart

Posts: 1427
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The charging z is still there, but the charge percent is steadily gouing down. This just started 3 days ago, and we've had it for 2 years, maybe a new charging cord, since this one got bent, or is this the new norm for the performance of a 2 yo item:(

< Message edited by LittleGirlHeart -- 9/15/2014 6:48:44 PM >

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RE: the kindle will not hold a charge while in use any ... - 9/15/2014 8:25:23 PM

MissToYouRedux

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There is hope! My problem turned out to be the charging cord, and my 1st gen kindle fire still works and charges just fine.

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RE: the kindle will not hold a charge while in use any ... - 9/15/2014 8:26:12 PM

LittleGirlHeart

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Yay!

quote:

ORIGINAL: MissToYouRedux

There is hope! My problem turned out to be the charging cord, and my 1st gen kindle fire still works and charges just fine.

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We'll fight, not out of spite
For someone must stand up for what's right
'Cause where there's a man who has no voice
There ours shall go singing

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Post #: 3

RE: the kindle will not hold a charge while in use any ... - 9/16/2014 5:58:54 AM

PeonForHer

Posts: 19612
Joined: 9/27/2008
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I find that all this micro usb connections get dirty eventually. Often, it's just pocket fluff. I clean them out with a plastic toothpick. That usually sorts out recharging problems.

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RE: the kindle will not hold a charge while in use any ... - 9/16/2014 8:16:14 AM

shiftyw

Posts: 2837
Joined: 6/6/2013
From: The Shire
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Call them. They have great customer service.

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RE: the kindle will not hold a charge while in use any ... - 9/16/2014 8:36:59 AM

MariaB

Posts: 2969
Joined: 4/3/2007
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Check its not stuck on indexing. Type a random word into search and when it tells you it can't find it, it will also show up any other books presently being indexed. Try the same the next day and the next. If one book keeps showing up its probably because its a corrupt file and corrupt files drink your battery like nothing else.

Also do you put your kindle into sleep mode when your not using it?

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RE: the kindle will not hold a charge while in use any ... - 9/16/2014 2:24:01 PM

DesFIP

Posts: 25191
Joined: 11/25/2007
From: Apple County NY
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I rarely bother to turn mine off, it does it by itself after a few minutes. Do you find a difference?

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RE: the kindle will not hold a charge while in use any ... - 9/16/2014 9:21:56 PM

LookieNoNookie

Posts: 12216
Joined: 8/9/2008
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quote:

ORIGINAL: LittleGirlHeart

The charging z is still there, but the charge percent is steadily gouing down. This just started 3 days ago, and we've had it for 2 years, maybe a new charging cord, since this one got bent, or is this the new norm for the performance of a 2 yo item:(

That phone sucks.

(Did this help?)

(in reply to LittleGirlHeart)

Post #: 8

RE: the kindle will not hold a charge while in use any ... - 9/16/2014 10:02:02 PM

LittleGirlHeart

Posts: 1427
Joined: 4/4/2013
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I just close the protective case , so yes i guess that's sleep mode.

quote:

ORIGINAL: MariaB

Check its not stuck on indexing. Type a random word into search and when it tells you it can't find it, it will also show up any other books presently being indexed. Try the same the next day and the next. If one book keeps showing up its probably because its a corrupt file and corrupt files drink your battery like nothing else.

Also do you put your kindle into sleep mode when your not using it?

_____________________________

We'll fight, not out of spite
For someone must stand up for what's right
'Cause where there's a man who has no voice
There ours shall go singing

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Post #: 9

RE: the kindle will not hold a charge while in use any ... - 10/2/2014 12:15:07 AM

LittleGirlHeart

Posts: 1427
Joined: 4/4/2013
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Nope. Apparently a new cord is not going to help. Even with new cord, it's still dying while plugged in

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We'll fight, not out of spite
For someone must stand up for what's right
'Cause where there's a man who has no voice
There ours shall go singing

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Post #: 10

RE: the kindle will not hold a charge while in use any ... - 10/3/2014 9:00:55 AM

LittleGirlHeart

Posts: 1427
Joined: 4/4/2013
Status: offline

charge issues seem common eventually,daddy's other Kindle.stopped charging was sporadic, you had to hold it jus right prop the cord up yDa yada and finally.stopped charging entirely.

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We'll fight, not out of spite
For someone must stand up for what's right
'Cause where there's a man who has no voice
There ours shall go singing

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Post #: 11

RE: the kindle will not hold a charge while in use any ... - 10/3/2014 10:40:25 AM

amativedame

Posts: 331
Joined: 9/23/2005
Status: offline

Get in touch with customer service. I have gotten two replacements for my kindle keyboard. Once was when bubbles appeared in the screen randomly and after it refused to come out of sleep mode. Both times were after the first yr was up and they offered to replace it immediately.

If you haven't tried a new cord I would really do that as well. Charging sporadically is likely to be a cord issue. It could be the charging port but I would not start with that assumption. If you can use the same cord to charge something else without issue than you know its not the cord.

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RE: the kindle will not hold a charge while in use any ... - 10/3/2014 12:24:26 PM

LittleGirlHeart

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Joined: 4/4/2013
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I used Daddy's charging cord, and it still lost power, just as fast as with mine. My cord fits his phone base, and his phone sometimes does not charge well on it. But since a new cord won't charge while in use, i think it's the charging port.

quote:

ORIGINAL: amativedame

Get in touch with customer service. I have gotten two replacements for my kindle keyboard. Once was when bubbles appeared in the screen randomly and after it refused to come out of sleep mode. Both times were after the first yr was up and they offered to replace it immediately.

If you haven't tried a new cord I would really do that as well. Charging sporadically is likely to be a cord issue. It could be the charging port but I would not start with that assumption. If you can use the same cord to charge something else without issue than you know its not the cord.

_____________________________

We'll fight, not out of spite
For someone must stand up for what's right
'Cause where there's a man who has no voice
There ours shall go singing

(in reply to amativedame)

Post #: 13

RE: the kindle will not hold a charge while in use any ... - 10/3/2014 12:40:51 PM

stef

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Have you contacted Amazon customer service yet?

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RE: the kindle will not hold a charge while in use any ... - 10/3/2014 12:50:37 PM

freedomdwarf1

Posts: 6845
Joined: 10/23/2012
Status: offline

quote:

ORIGINAL: LittleGirlHeart
I used Daddy's charging cord, and it still lost power, just as fast as with mine. My cord fits his phone base, and his phone sometimes does not charge well on it. But since a new cord won't charge while in use, i think it's the charging port.

Never assume that just because the plug fits that it's ok to use it!
Different chargers for different devices have different charging rates and often different voltages.
Using a charger for a device that it wasn't designed for can cause fires and explosions.

As several people have already said... contact Amazon customer services.

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RE: the kindle will not hold a charge while in use any ... - 10/3/2014 1:16:26 PM

LittleGirlHeart

Posts: 1427
Joined: 4/4/2013
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Doing thay now.

quote:

ORIGINAL: stef

Have you contacted Amazon customer service yet?

< Message edited by LittleGirlHeart -- 10/3/2014 1:19:31 PM >

_____________________________

We'll fight, not out of spite
For someone must stand up for what's right
'Cause where there's a man who has no voice
There ours shall go singing

(in reply to stef)

Post #: 16

RE: the kindle will not hold a charge while in use any ... - 10/3/2014 2:04:41 PM

LittleGirlHeart

Posts: 1427
Joined: 4/4/2013
Status: offline

He recomends resetting it to factory default. And, a new faster charging plug may help.

< Message edited by LittleGirlHeart -- 10/3/2014 2:12:43 PM >

_____________________________

We'll fight, not out of spite
For someone must stand up for what's right
'Cause where there's a man who has no voice
There ours shall go singing

(in reply to LittleGirlHeart)

Post #: 17

RE: the kindle will not hold a charge while in use any ... - 10/3/2014 3:38:59 PM

GotSteel

Posts: 5871
Joined: 2/19/2008
Status: offline

quote:

ORIGINAL: LittleGirlHeart
He recomends resetting it to factory default. And, a new faster charging plug may help.

Well yeah make sure the software hasn't gotten f'ed up. Check the micro-usb port on the kindle make sure it's ok. Since your cable is screwed up *shrug* it's plausible that the cable isn't the only part to get mangled. But if that's all fine you can change out the battery fairly easily: http://www.ehow.com/how_5711441_replace-kindle-battery.html

P.S. I'll check my kindle charger, but if you're using the stock charger I don't think they come much faster.

(in reply to LittleGirlHeart)

Post #: 18

RE: the kindle will not hold a charge while in use any ... - 10/3/2014 3:58:35 PM

amativedame

Posts: 331
Joined: 9/23/2005
Status: offline

quote:

ORIGINAL: LittleGirlHeart

I used Daddy's charging cord, and it still lost power, just as fast as with mine. My cord fits his phone base, and his phone sometimes does not charge well on it. But since a new cord won't charge while in use, i think it's the charging port.

quote:

ORIGINAL: amativedame

Get in touch with customer service. I have gotten two replacements for my kindle keyboard. Once was when bubbles appeared in the screen randomly and after it refused to come out of sleep mode. Both times were after the first yr was up and they offered to replace it immediately.

If you haven't tried a new cord I would really do that as well. Charging sporadically is likely to be a cord issue. It could be the charging port but I would not start with that assumption. If you can use the same cord to charge something else without issue than you know its not the cord.

I would seriously look into picking up a new cord on amazon. Check your wattage for your Kindle, you should be able to get a new amazon basics brand cord or other name brand cord for $5-10. That is a lot less than a new kindle.

if you aren't sure what you need amp wise customer service can help.

_____________________________

Always remember that great love and great achievements both involve great risk.

(in reply to LittleGirlHeart)

Post #: 19

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