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scanner "errors" this many years later! - 12/31/2006 8:33:45 AM   
pahunkboy


Posts: 33061
Joined: 2/26/2006
From: Central Pennsylvania
Status: offline 		I find it rediculous- that this many years later- one has to watch the scanner at the check out like a hawk!!!  When they do error- it is usually in the stores favor!  I bought 5 bags of dog food today. They were to ring up at $3.00. They rang up at $3.50. I had to point this out. The clerk said I should have told her sooner. I asked if I get a free one since it scanned wrong. She said no..but that she had to over-ride the item.

Year after year- we accept this as a consumer.

It fricken sucks!
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RE: scanner "errors" this many years later! - 12/31/2006 9:53:47 AM   
SlaveAkasha


Posts: 726
Joined: 9/30/2006
From: Indiana
Status: offline 		Very true, but humans are prone to make errors.  It's them that put the prices into the computers in order for them to ring up right and therefore...mistakes will always happen.
 
It does suck, but it's the way it is.  Most do have a policy of $3 off, or the item free..whichever is more..they don't like to do it though.
 
Kasha

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RE: scanner "errors" this many years later! - 12/31/2006 9:57:22 AM   
justheather


Posts: 1532
Joined: 10/4/2005
Status: offline 		At my local grocery store, if it comes up at the wrong price, you get one of the item for free.
Ive had stuff ring up wrong in my favor before.
I tend to think all balances out.

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RE: scanner "errors" this many years later! - 12/31/2006 9:59:28 AM   
bandit25


Posts: 3029
Joined: 6/18/2005
Status: offline 		Mine too.  I've gotten a few things for free, but I'm sure I overpaid too.

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RE: scanner "errors" this many years later! - 12/31/2006 10:57:30 AM   
pahunkboy


Posts: 33061
Joined: 2/26/2006
From: Central Pennsylvania
Status: offline 		I think if they knew everyone was watching the scanner for accuracy- maybe it would be more accurate.

Im not sure that it balances out. I know it is easier to freaze the transaction before you render payment. as they seem to think going to the custmer service booth and doing that line waiting is no problemo.

Last week- I returned a 3 pack of gum. the guarantee is if you arent satified- money back. the quality was bad.
They dotn like it- I also returned cashew nuts that were ungodly salty.

hmm. im one awnerry bitch. lol

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RE: scanner "errors" this many years later! - 12/31/2006 4:07:59 PM   
KatyLied


Posts: 13029
Joined: 2/24/2005
From: Pennsylvania
Status: offline
quote:

cashew nuts that were ungodly salty.


Cashews can be too salty??  I like salty cashews, you should've sent them to me.


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RE: scanner "errors" this many years later! - 12/31/2006 4:46:06 PM   
darchChylde


Posts: 5279
Joined: 9/28/2006
From: Warm Springs, GA but i live in San Francisco.
Status: offline
quote:

ORIGINAL: KatyLied
Cashews can be too salty??  I like salty cashews, you should've sent them to me.



i can prove i am just a little smarter than i look(wouldn't i have to be?) and keep my comment to myself

i know what my total will be before i get to the check out, and if it doesn't come out properly one way or the other, we go over the order item by item... it's funny how most cashiers really don't appreciate that much trouble especially when it rings up in your favor

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RE: scanner "errors" this many years later! - 1/1/2007 6:36:48 AM   
pahunkboy


Posts: 33061
Joined: 2/26/2006
From: Central Pennsylvania
Status: offline 		-i dont bother to tell them if the price scanned wrong in my favor.
who cares about an impersonal corporation. ..if the farmer made an error- ild kindly return the overage. he is always fair.

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RE: scanner "errors" this many years later! - 1/1/2007 8:28:05 AM   
FullCircle


Posts: 5713
Joined: 11/24/2005
Status: offline 		Speed or accuracy you can’t have both I’m told.

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RE: scanner "errors" this many years later! - 1/1/2007 2:12:54 PM   
CalliopePurple


Posts: 2539
Joined: 11/29/2004
From: SeaTac area
Status: offline 		I worked at Wal-Mart for four months. Although the little sign above the register says $3 back if we ring it up wrong, that's only after you've paid, according to my managers. If you merely note the error and I fix it before you pay, no money back. And always be sure to ask about getting 10% off something that's dirty or in a damaged package. Most of the supervisors had no problem granting it.

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RE: scanner "errors" this many years later! - 1/1/2007 5:11:04 PM   
sub4hire


Posts: 6775
Joined: 1/1/2004
Status: offline 		It isn't the scanners fault.  It is the chain that isn't keeping track of their employees properly.
In some states, stores are warned and can be shut down if they don't come into compliance rapidly.
I believe the overall law is you should get it free.  Though no store wants to give you the item for free so it will always be a fight.
Though you can get even by going to your government and filing a complaint.

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RE: scanner "errors" this many years later! - 1/1/2007 5:44:22 PM   
justheather


Posts: 1532
Joined: 10/4/2005
Status: offline
quote:

ORIGINAL: sub4hire

Though no store wants to give you the item for free so it will always be a fight.


It is the voluntarly policy of many stores to give you the item free. Ive had this experience before and there was never a fight.

So while you say "always" and "no store wants to"... my experience shows differently.

_____________________________

I want the scissors to be sharp
And the table perfectly level
When you cut me out of my life
And paste me in that book you always carry.
-Billy Collins

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Profile   Post #: 12
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