momandaughter -> RE: I want I want I want (10/19/2008 10:48:00 AM)
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I do probably 60% of my business over the phone, usually trying to get money out of people, and I've found that voice makes a big difference. I'm lucky enough to have a voice which is fairly deep in pitch but soft in volume, a "bedroom voice", I've been told. I also have a Euaropean accent, which I can lose when I wish... but I find that, especially dealing with ladies, it pays to let my accent out to play At a slight tangent, "I want" can be useful, if phrased politley... it's a concise and conveneient way to get across your interests and your limits, but there are right and wrong ways to do so. Something which I do like to see is "I expect....".... not as in "I expect you to...", but, rather "I expect to be required to...". It indicates an understanding of what may be... wel, expected :-)
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