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Computer Questions - 3/4/2006 10:42:40 AM   
angelic


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If my pc were 'built' specifically for me (i.e. i didn't purchase it at a wal-mart, office depot, etc) and there were keyloggers installed at the time it was built, would reformatting the hard drive get rid of said keylogger? Or, can these be placed so deeply in the system itself that even completely reformatting won't wipe them out? Thanks for any information/advice.

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RE: Computer Questions - 3/4/2006 10:47:48 AM   
PenelopePitstop


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That seems a bit drastic...the usual way to get rid of these things is to use a spyware blocker such as spybot (http://www.safer-networking.org/) and make sure your anti-virus is up to date and do a scan with both.

If it is a hardware keylogger its a different kettle of fish and not so easy to get rid of...is there some background to this query, I can ask an IT professional for you (I live with one).

< Message edited by PenelopePitstop -- 3/4/2006 10:49:48 AM >


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RE: Computer Questions - 3/4/2006 10:51:12 AM   
angelic


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i may not have explained this right. the person who built the system placed the keyloggers in the system well before i ever got it... and since that time i have done the spybot thing, the microsoft spyware thing, and the reformatting. my basic question is (because of some weird things happening) it is possible for the originally installed keylogger to be hidden so deeply that reformatting DIDN'T wipe it out?

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RE: Computer Questions - 3/4/2006 11:02:43 AM   
PenelopePitstop


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Yeek! Well it depends a lot on where this person put the keylogger, it may not be on your drive at all, some plug into keyboards for example, but my IT friend here says "hardware keyloggers don't usually transmit information so whoever put it in would need to come back and do stuff to it to get any benefit from it"

here's some links which may or may not be of use:
http://www.combobulate.com/node/22
http://www.remove-keyloggers.com/ (they have a shareware version)

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RE: Computer Questions - 3/4/2006 11:05:54 AM   
angelic


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thanks penelope.. then maybe what the problem is isn't keyloggers at all *sigh*...

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RE: Computer Questions - 3/4/2006 11:08:59 AM   
angelic


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information is being transferred (i think) to another pc outside of my home.

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RE: Computer Questions - 3/4/2006 12:42:07 PM   
SirKenin


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To sum it up for you very simply. If you completely wiped out your harddrive by repartitioning and reformatting it, and then you loaded a fresh copy of LEGITIMATE Windows on it and LEGITIMATE software, there is NO chance that any such program would remain.

If you use burned copies of software that this shady hoodlum gave to you then there is a good chance that the keylogger installs itself with one of those programs.

If it is hardware, all you have to do is take the computer apart and look for a card in a PCI slot (the white slots) that is not supposed to be there and remove it. Somehow I doubt s/he went to that kind of trouble though.

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RE: Computer Questions - 3/4/2006 12:52:53 PM   
kisshou


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Follow Sir K's advice plus.I would also close all email accounts and create new ones. Make 10+ character passwords that have symbols in them. Any type of online account from bill paying to renting videos should be closed out and reopened. Most local police departments have a computer crimes division you can call them for advice or to open an investigation. This is a very serious matter, you don't want to also end up a victim of identity theft.

Anyone who has keyboard access to your computer can get access to all your accounts and passwords. If you find it impossible to keep your pc physically locked up , write back and we can give you some tips for disabling it while you are not at home.

Your computer can also be compromised if it is part of a home/work network. You need a good antivirus and firewall software. installed

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RE: Computer Questions - 3/4/2006 1:04:27 PM   
angelic


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thank Yyou SirKenin and kisshou... i am beginning to think i am somehow networked... this 'person' works for microsoft (has been working on the new os coming out in december)... i do feel like a sitting duck most of the time i am on my pc, but i cannot afford to replace it... and i absolutely refuse to be terrorized by him... i just am needing answers and have for quite some time... and since i had another odd thing happen again this morning, i thought i might as well ask here...

thank Yyou again.

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RE: Computer Questions - 3/4/2006 3:07:23 PM   
stef


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What makes you think that such a thing has been installed on your computer?

~stef

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RE: Computer Questions - 3/4/2006 3:23:04 PM   
angelic


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quote:

ORIGINAL: stef

What makes you think that such a thing has been installed on your computer?

~stef


i shut my system down i get the message 'another user is logged on, shutting down wil... etc etc.'... i get logged out of yahoo with the message 'you have been logged out because you logged onto another'... i'm sitting right here... i haven't logged on anywhere else but where i am


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RE: Computer Questions - 3/4/2006 3:34:58 PM   
proudsub


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quote:

i shut my system down i get the message 'another user is logged on,


I get that on XP when i shut down if anyone else in the household has been on their portion of windows. We are set up for 4 users each with their own desktop.

< Message edited by proudsub -- 3/4/2006 3:35:22 PM >


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RE: Computer Questions - 3/4/2006 3:36:54 PM   
IronBear


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I'm a great believer in using an external moden which can be switched off and unplugged if needs be. This stops anyone eventrying to get to your system when you are not using it on line.... The first thing I do with a new computer is to remove the built in modem and replace it.

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RE: Computer Questions - 3/4/2006 4:17:01 PM   
angelic


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quote:

ORIGINAL: proudsub

quote:

i shut my system down i get the message 'another user is logged on,


I get that on XP when i shut down if anyone else in the household has been on their portion of windows. We are set up for 4 users each with their own desktop.


my system is not set up as a network (to my knowledge).. i am the only one that has an account on my pc...there are no other accounts to switch to... i am it.

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RE: Computer Questions - 3/4/2006 6:39:54 PM   
cinn


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Hi there, (Hope this post isn't too technical for you, but I thought I'd include some detail!)

If you get a (software) personal firewall such as Kerio or Zone Alarm (Kerio i know has a 30 day trial of the full version after which some web-content filtering options are disabled) and install it in "learning mode" (zone alarm calls it something similar) then you should be able to permit/allow any connection being made from software running on your computer. the only exceptions to this are things such as windows services which sometimes operate at a level 'below' kerio's jurisdiction. If you see any shifty looking apps trying to connect out, just "deny" them and if they recur, you can tell it to "always deny" (or permit). If the potential keylogger can't connect to the net, it can't send it's keys.

Also go with the whole antivirus (www.grisoft.com - AVG is good, if they still do a free version) and anti-spyware (spybot-SD from ?? (google :)) is excellent) thing.

-x-

It is somewhat unlikely that a software keylogger would survive a hard-drive format, although entirely possible. Well, strictly that's not true. 'Standard' formatting can leave all the files on the drive intact. Soppose the keylogger were to somehow be read off the drive after the format, it could reinstate itself.
To be safe, you can try doing a 'low level' format. Google for disk management tools - there's several applications out there that will allow you to do this, some will also allow you to 'wipe' the hard-drive by writing random patterns all over the data area as part of the format process too.
Bit of technobabble now: A normal format essentially modifies the part of the hard drive that tells your system where on the drive the files are, resetting it to "no files around here guv'nor...". As the files are infact 'still there but no one knows how to get to them', it is possible (although unlikely) that somehow the keylogger is being read off the disk once you reinstall windows etc, and is reinstated.
On the other hand, a low level format will set all data-blocks on the hard disk to an "empty" value as well.

-x-

If you have a hardware keylogger, as previous posters have said you'll likely have something physical you can just rip out of the pc (you have to rip quite lovingly if you want it (PC) to work afterwards though!). Examples I am aware of are PCI-Slot devices inside the box (already mentioned) and external devices which are basically a little innocent looking 'adapter' that sits between the keyboard and the box, normally where the keyboard plugs into the box itself.

Either type of keylogger _CAN_ have a trigger phrase (I'd have thought a hardware one certainly would), which will cause them to spit out all the keystrokes they have logged since last being emptied. Thus, to gain access to the keystrokes the person who planted the logger has to be able to get access to the machine to send keystrokes to it.
In most cases (especially with a hardware keylogger) this will be physical access to the machine - i.e. they come to your PC, grab a copy of the logged keys, clear the keylogger's memory and leave again. It is however _possible_ that (as you seem to have 'another user logged on' type circumstances) the attacker is using something such as a Remote Desktop Connection to log in to your PC from 'outside', and grab the logged keystrokes.

Both of the above are only possibilities, please don't get freaked and think there's somebody doing either of the above just because it's possible. In the case of remote logins, Kerio or similar (personal firewall) should enable you to block the incoming connection anyway. It'll also let you know where the keylogger is connecting to, which can come in handy if you want to elevate this i.e. call the feds.

-x-

Umm... really sorry for such a lengthy and esoteric post, once I got started it just came pouring out. Hope it helps in some way though, even if you understand it a bit better if nothing else ;)

Ciao

< Message edited by cinn -- 3/4/2006 6:50:21 PM >

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RE: Computer Questions - 3/4/2006 7:29:02 PM   
SirKenin


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Having talked to angelic in PM, I can tell you that there is no way anyone is getting to the computer from the outside. She is using a NAT, a software firewall, fingerprint reader and all extra accounts and Remote Desktop are locked out. She is also using antivirus programs and legitimate versions of Windows. The only thing this person could use is a keylogger, which would set off the firewall, or a trojan, which would set off a firewall or an antivirus program.

I did tell her how to partition the drive and start over, which would preempt the need for low level (which you should never do on a modern harddrive by the way. I think the term you are looking for is zeroing the drive). If you write a new MFT the files would still be there if you needed to perform a disaster recovery, but it is a very expensive process or takes very specialized software to recover it. Standard usage would just overwrite the data.

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Wicca: Pretending to be an ancient religion since 1956

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RE: Computer Questions - 3/4/2006 10:41:26 PM   
angelic


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thank Yyou Aall (particularly to You SirKenin and MOD3). i have taken some proactive steps, i.e. changed my yahoo password and plan on taking my pc to have an expert look at it. Beyond that, if this person is truly that interested in what i do o/l, i've about decided to just say f*** it and let him enjoy reading/spying on me.

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RE: Computer Questions - 3/5/2006 12:19:14 AM   
imtempting


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quote:

ORIGINAL: SirKenin
She is using a NAT, a software firewall, fingerprint reader and all extra accounts and Remote Desktop are locked out. She is also using antivirus programs and legitimate versions of Windows.




Why the hell have you got that much secruity on a home pc? What the hell are you trying to hide?

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RE: Computer Questions - 3/5/2006 9:26:41 AM   
angelic


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quote:

ORIGINAL: imtempting

quote:

ORIGINAL: SirKenin
She is using a NAT, a software firewall, fingerprint reader and all extra accounts and Remote Desktop are locked out. She is also using antivirus programs and legitimate versions of Windows.




Why the hell have you got that much secruity on a home pc? What the hell are you trying to hide?


LOL hide???

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RE: Computer Questions - 3/5/2006 11:24:32 AM   
SirKenin


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quote:

ORIGINAL: imtempting

quote:

ORIGINAL: SirKenin
She is using a NAT, a software firewall, fingerprint reader and all extra accounts and Remote Desktop are locked out. She is also using antivirus programs and legitimate versions of Windows.




Why the hell have you got that much secruity on a home pc? What the hell are you trying to hide?


You are going to have to ask her. I have a fair bit of security on Mine as well, but I think she has Me blown away by a significant margin. lol

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Hi. I don't care. Thanks.

Wicca: Pretending to be an ancient religion since 1956

Catholic Church: Serving up guilt since 107 AD.

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