subrob1967
Posts: 4591
Joined: 9/13/2004 Status: offline
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quote:
ORIGINAL: Louve00 I watch the Today Show every morning and I saw the exact story you're talking about! In fact, that woman asked the 911 operator (i think they said) 11 times!!! what to do and the 911 operator offered her silence and 15 requests through the phone call to be calm. I was horrified. As I listened to the story, they went on to say something that is entirely true. In most cases, you have to have a license to do someones hair and even their fingernails. But to employ someone to sit down and take life emergency calls, without the slightest idea on how to instruct someone to save a life is beyond me (never mind perform the procedure themself, just have a little laminated card they could read to the caller, for crying out loud). As far as my thoughts on it, I can only hope procedure will change. As I said, they don't even have to be certified in CPR, since you can't do CPR over the phone, but have a little card, or a little book, or some kind of cheat sheet for the imbeciles to be able to read instructions to the caller. In fact, knowing what caliber of people they hire, it would be more comforting to know they had an entire procedure sheet next to them with written instructions on how to handle ANY disaster. I would imagine a huge lawsuit can make that happen. Maybe the operator knew how to perform CPR, but due to legal guidelines set forth by the department, was unable to offer advice, due to the legal ramifications. Because you know damn well that if the mother tried CPR, and ended up doing more harm than good, good old Momma would have sued the city, as well as the dispatcher. This tragedy is no one's fault but the mother's.
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