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blueeyedbbwsub -> RE: A bit of Justice finally (5/5/2010 1:31:35 AM)
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quote:
ORIGINAL: lobodomslavery
You dont need any skills to answer a phone or take messages.. All your friends could do that. They are crying out for a job. If you are in a position you are morally obligated to hire them
If you dont , then I dont know how you sleep at night
kevin
kevin, I've just bolded a portion and I'm going to try to make you see reason. Although, that's like talking to a wall. And there's more chance of a wall getting the point.
It does indeed take skills to answer a phone. Life skills, which you are sorely lacking. I've been employed as a receptionist and hired over others who've applied. Why? Because I can actually "talk" to people. I don't come across as an automaton, a boor or a smartass. I know business etiquette, not because I've got a degree but because I inherently *know* that I'm representing the company that's hired me. I've considered myself the first contact with whatever company and know that I leave a lasting impression because I'm positive. The same would apply to a moron who's hired and peeves the caller.
So, who would you rather have answer the phone? Someone who can be courteous and bring more business, or some moron who can't for the life of them figure out that the call coming in is nothing more than an inconvience? In this day and age the job of a receptionist is so much more than answering the phone. But answering the phone should still be priority #1, and that's forgotten for the most part.
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