FirmhandKY
Posts: 8948
Joined: 9/21/2004 Status: offline
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FR: Sorry I couldn't respond yesterday, after my original post. I didn't abandon the thread, but I had to drive down to Atlanta, and didn't get a chance to post until now. I thank everyone for their comments to date. I know the OP was very long - into "skim through" territory for length for many people. I apologize, but there was a lot of material to cover, and even with the short time I had, and verbosity I displayed, I still didn't cover all of them - or even develop in detail the ones I did hit on (hence the "book coming to Amazon" comment). Probably the most important issue that I didn't specifically address, that seems to have generated the most comments was the one of what is said and how a moderator "chastises" a member. As has been said - repeatedly - there is no one member who has seen all the emails that a moderator sent out, therefore any conclusions are indeed an unsupported generalization. Many people have said that the "Letters of Chastisement" (henceforth LoC) have been short and to the point. Just as many others seem to be saying that the LoC contain profanity and/or vulgarity and are belittling and demeaning instead of educational and enlightening. I have to agree, that any emails from someone representing a company such as CollarMe should be as professional and straightforward as possible. Anything less is counterproductive to the success of CM. From memory, none of my LoC emails used profane or vulgar language, although - entirely from memory - they seemed occasionally abrupt. I also agree that specifying clearly what the infraction is - in as specific terms as possible - would be a very helpful thing, and would recommend it as a policy. I think I mentioned in my OP that I believe that moderators are humans, with all the normal human failures and success, and it is entirely possible that Mod XI has reacted in a less than perfect manner on occasion. I know I do. Any deviation from the best possible behavior is an invitation for improvement, and perhaps this thread is illuminating an area that the moderators may not have considered. I would hope that they consider it constructive criticism. Perhaps the site programmers could - for the moderators use only - add a "zap" button to each post, where a moderator would get a menu of options for comment, and would only be required to check off a block for the pertinent reason that the posters deserves attention, and when the mod clicks "finished" it automatically sends an email to the poster. An example: This post has been identified as possibly a violation of the TOS and/or standards of conduct or reasonable guidelines of the Collar Me forums. Consider this as: [ ] Helpful information [ ] A warning [ ] A Notification of two weeks of modification [ ] A banning from the CM forums. Reason: [ ] Name calling [ ] Please do not post embedded graphics [ ] Unnecessarily crude, rude or abrasive behavior [ ] Do not post the same item in multiple forums. [ ] Baiting [ ] Discussion of a possibly illegal act (Forbidden Topic). [ ] Thread Hijacking [ ] Just being an Ass [ ] etc, etc etc Copy of Post: (highlight or point out specific issue, if desired) Mod Comments (Optional): Something like this would keep the amount of time down required for a mod to actually respond to a questionable post, and ensure that the initial interaction with the offender was complete, informative and professional. Comments? Firm
< Message edited by FirmhandKY -- 2/4/2008 9:38:05 AM >
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Some people are just idiots.
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