RE: Texter gets kicked out of theater and leaves (profane) VM (Full Version)

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LadyPact -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 3:22:05 AM)

I didn't think we were arguing. Just expressing different points of view.

I don't know if you've seen it, but there was a thread a bit back about 'expectation of privacy'.  It might be interesting to you if you haven't read it yet.  Hey, I can promise you that I'm glad certain technologies weren't around when I was a young adult.  I've done My share of stupid things in public.  At least when I was that age, I didn't have to worry about them being broadcast all over youtube.




HeatherMcLeather -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 4:27:58 AM)

I agree, I hate phone cams.




LadyConstanze -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 5:54:21 AM)


quote:

ORIGINAL: HeatherMcLeather

This is silly, I'm not going to argue with you over this. I agree with you that one shouldn't talk that way in most situations. I hardly ever swear. I don't believe in calling just to bitch, and I never would have done what she did.

Mostly I was just annoyed by all the posts assuming she was stupid or poorly educated, or an "ill bred, ignorant idiot". She was inappropriate, she showed no self control (both in the theater and on the phone), and she acted stupidly. But we've all acted stupidly, especially when we're mad and think we've been wronged. If doing something stupid now and then makes one an idiot, then admit it, by that standard we're all idiots. I know I would be.



Sorry if it offends you that I view her as such, but there is a difference between making a mistake (which we all do) and leaving a message like she did, with the language she did, on an answering machine. It's recorded, it's a business line, it's like writing them a letter, it's not going away. There's a difference between swearing when you hit your hand with a hammer while doing DIY in the privacy of your home, or some guy almost crashed into you and you swear in the privacy of your car and let off steam, I mean you wouldn't call the ambulance and go on effing and blinding, you wouldn't call the police and swear about the effing idiot you cut you, you'd be as business like as possible.
Now if she wanted to let them know how angry she was, she would have been much better off telling them that she didn't appreciate being kicked out, sorry about using the mobile phone as a flashlight, but has the theater considered to have better lighting, because she simply couldn't find her seat. She would have been taken a lot more seriously.

What she did was more than stupid, massive lack of judgement and can you imagine how her employer would react if he'd stumble across that youtube recording? There's a time and a place for everything but if people show bad judgement, it can backfire. Not too long ago the company I work for received a job application via email, usually not a problem, but mail arrived from an account charmingly named "bigbootyluvr" or something like that - wanna bet that his chances for the job were NILL? Nobody would have minded if he'll email friends from an account like that, but to send a job application from such an email account? Just as stupid as leaving a voice message cussing like crazy, it is stupid and it is something she should have picked up in her education, so I still believe that her education leaves a lot to be desired.

It doesn't take a lot of smarts to realize that a complain will be taken much more seriously if you present it in a calm way, if you're just bitching, it's easy to dismiss you and just laugh.




barelynangel -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 6:21:07 AM)

I am not even going to comment on what she is saying -- its redundant and silly and a woman leaving an inappropriate vm.  

I think the theater was inappropriate and childish and unprofessional in posting her vm publically, to me, they are just as bad as she was -  if not worse as to me, they as a business should be more professional in the handling of their internal issues. Like it or not, she was a customer, a very angry one, and while she may not deserve their respect the fact she is an angry customer should have been dealt with respectfully -- NOT for her benefit but for their's as a business.  I mean people are commenting about this woman's language but you think its fine for a COMPANY to post such language in an ad because its funny on the internet?   Sounds very hypocritical with regards to some of the reasonings and comments i am reading here.  Its not okay for her to leave a profanity full vm to them privately but its okay for the company to post it on the internet?

To me this theater has shown that they are unable to act professionally and appropriately when faced with a difficult situation, instead they acted like children who think posting an angry customer's call on the internet is funny.  I don't see anything respectable about this video in terms of the businesses actions.

To me, a business should have more class than posting an upset customer's telephone call on the internet, i don't care what the customer is saying -- as a business, they should have more class than their customers.   

Just my thoughts, people will act like asses especially some when they are angry.  However, you can't say she was wrong in leaving the voicemail full of profanity privately and then turn around and say the company was correct in posting in an ad type situation the profanity full vm publically.

angel




HeatherMcLeather -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 6:57:26 AM)

quote:

can you imagine how her employer would react if he'd stumble across that youtube recording?
Probably laugh like everybody else. And assuming the employer recognized her voice, probably tease her a bit the next time she showed up for work.

You're implying that there could be some sort of job-related repercussions, well I don't know how it works in the UK, but in Canada, if he/she tried to discipline the girl in any way or fire her for making that call, the employer would be facing charges in very short order. By law, its none of your employer's business what you do on your own time, unless it directly impacts the employer's business in some way.


quote:

It doesn't take a lot of smarts to realize that a complain will be taken much more seriously if you present it in a calm way, if you're just bitching, it's easy to dismiss you and just laugh.
The way i read it is that just bitching is all she was doing, she wasn't looking to be taken seriously, or to have anything resolved, she just wanted to vent.




LadyConstanze -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 7:03:13 AM)

Well, you know the law is the same here, but I would imagine that her promotion would not be furthered by that, personally somebody like that working in my team, I'd be leery to let a person who can't keep his or her temper in check deal with clients, and in case the company will downsize, it's not going to count in her favour. It won't be mentioned but it will play a role.

You know calling somebody and leaving a complaining message (which is what she was doing) and not aiming to be taken seriously is a bit stupid, if she wanted to vent about it, why not just call a friend, why leave the message on an answering phone?




HeatherMcLeather -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 7:05:56 AM)

I agree completely barelynangel. I haven't touched on that because I have been busy with the language side of things, and somebody else (juliaoceania) was dealing with the issue you're raising.

I can't fight all the battles, specialization and cooperation are the keys to success here. Actually I've said pretty much all I have to say about this story.




gungadin09 -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 7:07:27 AM)

quote:

ORIGINAL: LadyConstanze
It doesn't take a lot of smarts to realize that a complain will be taken much more seriously if you present it in a calm way, if you're just bitching, it's easy to dismiss you and just laugh.


i don't think they did dismiss her. i think that once they stopped laughing they investigated the complaint like any other. According to their founder, the theater gave the girl two warnings before they kicked her out, and unless he's just lying it means that he must have asked his staff about what happened. That's exactly what i would have done in his shoes. Regardless of the style of her message, i would have wanted to get to the bottom of things and find out whether her complaint was legitimate. Whether she was using just the phone as a flashlight or texting. Whether she was warned before they kicked her out. Whether the staff was unnecessarily rude to her. Whether there was enough light for her to find her seat. Etc.

i would've compared the different versions of the story and tried to figure out who was telling the truth. Given the discrepencies in her story, i probably would have believed my staff's version over hers. Then i would've tried to figure out what i could do as a business owner to prevent the problem in the future. i think the plan they came up with- the PSA, was a really effective solution. *Nobody* is gonna make that mistake again (or, at least, a lot fewer people will). And many people will get a kick out of it, instead of feeling bored or lectured by a list of rules. Hopefully, the ad was done in that spirit, as an amusing way to address a serious problem, and *not* as a petty way to retaliate against someone who left an angry message.

i don't think the girl handled herself very well. But her biggest mistake was breaking the rules, not leaving a rude message. i think they were right to kick her out. i think they were right to run the ad. But, in my opinion, it would have been wrong of them not to take the complaint seriously because of her manner of delivering it.

pam





GreedyTop -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 7:19:49 AM)

~FR~

given the theater chains history of PSAs, I think the the dumbass got off lightly.




barelynangel -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 7:59:34 AM)

I doubt it will stop people using their phones or being asked to leave but it may stop people from calling to complain fearing their call will be made public. Which I don't believe is a solution for the business at all.

Angel




AlwaysLisa -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:30:29 AM)

Another shinning example of people not ready to handle technology.   50 yrs ago, I would have been far more concerned with my parents finding out I had been outed from a local theater, then retaliation of any kind.   Language notwithstanding, before cell phones or Youtube, a disturbance incident would have been dealt with in a far different manner, more then likely parents would have been involved in a face to face conversation.  Both parties seem a little immature, I'm guessing the manager of the theater is probably a youngun, not really ready to deal with a position of authority.  I mean, we are talking about a local cinema here, not the opera, seems a little overkill considering the accusations.  

Lisa




GreedyTop -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:34:23 AM)

~FR~

if the youth of today choose to use the tech available to violate clearly posted rules, then they should be prepared to accept the consequences of such, IMO.

hell, not even just the youth.  ANYONE that violates clearly posted rules should be prepared to take the consequences.





juliaoceania -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:35:32 AM)


quote:

ORIGINAL: barelynangel

I doubt it will stop people using their phones or being asked to leave but it may stop people from calling to complain fearing their call will be made public. Which I don't believe is a solution for the business at all.

Angel



That was my point much earlier in the thread, but supposedly people here say they would still call to voice a complaint.

I wouldn't even step foot in that place.




juliaoceania -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:36:53 AM)

quote:

50 yrs ago, I would have been far more concerned with my parents finding out I had been outed from a local theater


You assume this person was a teenager, that isn't necessarily so.




JstAnotherSub -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:38:47 AM)

quote:

ORIGINAL: juliaoceania

quote:

I actually just hung up from a friend of mine and we enjoyed remembering the names of several of the kids that came to school using the bad words.  We also remember how their parents acted when called in to have the issue addressed.


My son hated when I cursed when he was a little boy, he simply HATED cursing. he still doesn't talk that way, and I am very foul mouthed. I was never told my little darling had bad language, and the funny thing about it is I would not have been terribly upset or surprised had my son cursed. I think kids curse because it annoys adults. And since my son wasn't going to annoy me with mere words, he never got a kick out of saying them....

My son was one of the kids that parents invited over and encouraged their children to be around. If language is the criteria you judge parents by, you must be judging constantly.



I have no idea what you are trying to say to me Julia.  I do make judgements daily, I have not said I thought parents who cursed were bad parents, I just really have no idea why you want to make this subject more than it is.

but ok, you win, I am wrong and you are right. 

Better now?




AlwaysLisa -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:48:22 AM)

quote:

You assume this person was a teenager, that isn't necessarily so.


Your right.  I did, judging by their actions.  However, while my parents were alive, I still would be more horrified that they could find out I had behaved badly, even in my adult years!  

I'm all for "break the rules, go to jail"....BUT, lets take a look at the crime.   When I read that youtube posting, it screamed "immature".  It could also scream Jerry Springerish adult too.   With some of the reality programs currently airing, we are telling people it's acceptable behavior.   Taking the "high road" with dignity is becoming a lost art.




JstAnotherSub -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:48:27 AM)

quote:

ORIGINAL: LinnaeaBorealis

Interesting differing opinions here. I am on the side of the theater owners who clearly have a policy of no talking or texting. If this young woman didn't know about the policy, it could only be because she wasn't paying attention or she got there after the actual movie started. If it's the latter, I think that's rude also. It's very distracting for people already engrossed in the show to have the light when the door opens to admit the lategoer & the light from the phone to light her way to a seat. If that's indeed what she did.

Heather, your argument that "everyone does it" holds no water with me. Just because everyone does it doesn't mean it's the right thing to do. My Father raised me to think for myself & to not be a sheeple. And FYI, I didn't curse when I was your age, except for maybe an occasional "Damn". And I never really understood why society chose certain words & branded them inappropriate. I did hear other children curse, just didn't do it myself.

And JAS, your belief has been proven flawed by the people here who have a different experience than you have. This is why I try to use the disclaimer "In my experience". Because my experiences are not necessarily universal.

So I went to the theater's website & was led to this page: http://www.badassdigest.com/2011/06/07/an-epic-history-of-the-alamo-drafthouse-dont-talk-psas This shows a history of the PSA's that the theater has produced to get their point across. And yes, this has been their policy since 1997. So if this young woman wasn't aware of the policy, she must be unbelievably obtuse.

And IMO the young woman did sound intoxicated, although what that might have to do with anything, I'm not sure.


ETA: Anyway, wtf do I know? I'm old.

quote:

I honestly can not recall ever hearing cursing from peers til junior high school.....I still believe that any child who uses curse words at the age of 6 is only parroting what they ehar at home.  I have seen too many examples that prove this to be true in my 20 years working in elementary schools.



I could not recall saying that the only way kids learn to curse was from home, so I went looking to see if I had said it and forgotten.  The above is the closest I found, and it clearly states that "I have seen too many examples that prove it to be true in MY 20 years working in elementary schools.

Of course what I post is from my experiences and my opinions.  I can not post from anyone elses, as I have not lived in their shoes.

I still say yay for the theater though-lol. 




juliaoceania -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 8:58:47 AM)

It seems you are the one keeping the side topic going now....I did drop it yesterday






Edwynn -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 9:26:12 AM)




~FR~


Here's what I'm getting from the "texting in completely inappropriate circumsance" defenders' crowd thusfar:

re the texting and/or 'flashlight' concern: "it's just modern technology, everybody does it, just accept it." Just a 'natural' manefestation of the technology.

re the PSA, which is another manefestation of modern and known to many technology:

"How dare they!"



Quite instructive.











JstAnotherSub -> RE: Texter gets kicked out of theater and leaves (profane) VM (6/8/2011 9:31:44 AM)

quote:

ORIGINAL: juliaoceania

It seems you are the one keeping the side topic going now....I did drop it yesterday





Ahhhh, then excuse me.  I missed the dropping of it I guess.  I just saw you making comments about how I judge constantly, and I felt the need to comment back.

Glad tis dropped.




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